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Connect Active roles to Service Now

kj
over 5 years ago

Hello Gurus,

We are planning to integrate Active roles with Service Now. We would really appreciate if someone can share their experience with all the details as what is required on Active roles side and Service now side to establish a bi-directional communication. 

Thanks in advance

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  • 0 8 months ago

    There is a Service Now connector in the AR Sync Service.

    I have been involved in this integration only once and the tricky bit seemed to be giving the AR Sync Service account the correct rights on the Service Now side so it could see the correct schema to facilitate provisioning into Service Now.

    Feel free to post back with additional specific questions.

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  • 0 8 months ago

    There is a Service Now connector in the AR Sync Service.

    I have been involved in this integration only once and the tricky bit seemed to be giving the AR Sync Service account the correct rights on the Service Now side so it could see the correct schema to facilitate provisioning into Service Now.

    Feel free to post back with additional specific questions.

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