Re appearing job in the job queue infinitely

We have the job update adsaccount in job queue.

There is a 1 account that was disabled override in OIM.

after disabling the account a lots of jobs appear in job queue updating the same person. The job has been re appearing every seconds. Currently, we have 5000 plus jobs with that single process. does anyone know how we can stop this?

we are using one identity version 9.0 LTS

0 Troy Grandy 20 days ago

What is the name of the process? It is out of the box or does it start with CCC?
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0 kristine j llunar 16 days ago in reply to Troy Grandy

Hi Troy,

Thanks for answering the job name is ADS_ADSAccount_Update/(De-)activate, and does not start with CCC
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0 Troy Grandy 16 days ago in reply to kristine j llunar

Which account was disabled? The ADSAccount or the person record?
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0 kristine j llunar 13 days ago in reply to Troy Grandy

Both the person record and the adsaccount has been disabled.
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0 Troy Grandy 13 days ago in reply to kristine j llunar

That should only kick off the one ADSAccount update job.
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0 kristine j llunar 11 days ago in reply to Troy Grandy

correct. The job ADS_ADSAccount_Update/(De-)activate kicked off. But the issue is there is a lot of entry in ADS_ADSAccount_Update/(De-)activate regarding the disablement of a single user more than 10K jobs the same process.
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0 Troy Grandy 10 days ago in reply to kristine j llunar

Is it all for the same user or multiple users? If it is different users then could it possible be a change to dynamic rule which would affect numerous users
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0 kristine j llunar 10 days ago in reply to Troy Grandy

it is for the same user
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0 Markus Weiss-Ehlers 10 days ago in reply to kristine j llunar

How about contacting support?
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