Need Guidance: Missing First/Last Name in ONB2Process (SuccessFactors Onboarding 2.0 Integration)

Hi everyone,

In our project, SuccessFactors is the HR system and the integration with One Identity Manager is done through the Starling Connector.

We also load onboarding data using the OnboardingCandidateInfo API.
With Onboarding 1.0, we were able to retrieve the following fields without issues:

• userId
• fName
• lName
• hireDate
• hrManagerId
• managerId
• workCountry
• jobTitle

Using these values, we successfully created identities in One Identity Manager.

Recently, SuccessFactors was upgraded to Onboarding 2.0, and now onboarding data must be retrieved from ONB2Process. However, when calling the ONB2Process API, we are no longer getting the first name or last name fields. These attributes appear to be missing in the response.

Question:
Is there any recommended way to retrieve the candidate’s first and last name when using ONB2Process in ONB 2.0?
Or is there an alternative API or method that can be used to load the required candidate data into One Identity Manager?

Any guidance or best practices would be greatly appreciated.

Thank you!