• Auditing an executed job to find who or what triggered an event.

    Hello Experts,

    I am in need of some assistance.  We had an incident where a few users got removed from a group and i've been tasked to find out how and who did it.  i found the job that did it but it says it was done by "sa" and when i look at created…

  • HistoryDB / DBQueue does not process any entries

    Hi ,
    after the first problem has been solved, historization does not seem to be going smoothly. We are using version 8.0.3. 

    If we start the schedule "Import process information directly" manually, the job "VI_SourceDatabase_Import" is set…

  • Is there a way to kick-off inheritance calculations?

    I'm using version 8.0.1. I've just done a transport of a lot of Business Roles and System Roles as well as entries from OrgHasEset. The business role structure is hierarchical and set to inherit top down. The problem is, none of the inheritance is working…

  • DB Queue Tasks are populated and running for more than a day (Dynamic Role check)

    Hi There,

    In a Cloud App Integration, we have synced the new users from a secondary system (authoritative source) to our CSM database, creating new identities. However the sync is done. But there are 7 dynamic roles in system and lots of DB Queue tasks…

  • Database CPU requirements to use SAP functions

    Hi all,

    I imported 2 SAP functions using the plugin called "Import SAP functions definition" from a CSV file with 70 rows. After that I created the correspondent SAP function instances but I can see on JobQueueInfo that the DB processes "Interim calculation…

  • A "Recalculate approvers" task is stuck in DBQueue


    We have a "Recalculate approvers" task in DBQueue that stuck there for several days. Other tasks appears and disappears but this one is present in queue all the time with the same parameters. And the approvers does not looks recalculated.…

  • Why DBQueue gets stuck again and again?


    I am using version 8.0 and I am facing this issue that DBqueue gets stuck again and again. I have to reinitialize dbqueue then only it works. What can be the reasons for this? How can I resolve this issue?

  • Existing processes while DB compiling


    What will happen if we use the Emergency Stop in JobQueue to stop the processes before DB compiling?

    Can they all be re-initiated?

  • Dbqueue is not processing

    Hello experts,

    (Ver. 7.1.2)

    I come to you with a technical issue that we are experiencing and that is blocking all the processing in one of our environments.


    We currently have the DBqueue that seems like it is not processing anything at all. We have…

  • How to find each job details in "DialoguDBQueue"

    I need to find what are jobs are executing in "DialogDBQueue".I could see that there are 10 task to process  in "Active Directory user account  membership in Active Directory groups" .How to find the details in that task like,for which user…

  • How to see more detilas in pending DBQueue process


    Is there any way to find more details on DBQueue. In pending DBQueue  i could see "Active Directory Group Assignments" task is pending for long time.How can i see that which AD group is pending a,d for which user it is pending .

    Is there…

  • AD group as requestable product

    Hello Experts,

    We are new to IDM (V8) and we are trying to figure out how an AD group is added to AD account when request is completely provisioned in IDM(AD group is configured as System role)

    Can some one please provide me the background process  and…

  • DBQueue having processes that never end


    We have been having a problem in the last days. Apparently our DBQueue have a big amount (over 1 million) of processes of type "Check single dynamic role" that are being processed but the amount of them increase again from time to time. We think…

  • DBQueue hangs when we run native database sync


    We have loaded 100 users in one of the databases and started native database sync so that users get created in One IM DB. But, DBqueue does not process anything and gets stuck. We have enabled trace flag 2453 still no improvement. One more observation…

  • What does HelperAttestationPolicy store?


    There are thousands of entries pending in DBQueue for "fill attestation rule auxiliary tables". And it is taking too much time to execute it. I checked that HelperAttestationPolicy table is getting filled. Is it a one time job or does it happen on…

  • DBQueue not getting any process



    I might a problem with DBqueue. All the environment was working fine until I realized that no DBQueue calculations are getting made. I tried to publish a new item in the IT Shop and I spotted that is in the state 'Does not apply yet' when I tried…

  • DBQueue tasks not getting processed



    I am using One Identity manager version 7.1

    At first, I installed the application with a blank 1Im database and configured the Job servers as well as the services. Everything was working fine so far.

    Then, I restored another v7.1 database with production…

  • v7.0.1 DBQueue - Certain tasks process very slowly.

    We have had an ongoing issue in our version 7.0.1 environment. We have had a couple of support tickets open and the issue has yet to be totally resolved. A couple of months after we deployed this version from a fresh install we started having issues with…

  • Identity Manager 7.0.1 - DBQueue Company Resource Assignments

    After running various updates in Manager a process in the DBQueue fires called 'Company Resource Assignments'. While this is expected the fact that it can take several hours to process a couple of hundred updates isn't. Has anyone any experience of this…

  • DBQueue processing stopped

    Hi Experts,

    Application: D1IM 7

    DBQueue has stopped processing any new calculations. I am unable to find the root cause of the issue.

    I have tried to understand the I have tried to kill the SQL Agent and restart the SQL server, still the issues exists.