• Employee Manager Role for only Active Employees

    Hello Experts,

    I have been trying to figure out a way to assign the Employee Manager role in OneIM to only those who have active persons listed as their direct report.  Currently if a person has an inactive employee listed it still assigns the employee…

  • Disaster recovery for One Identity manager Product

    Hi, 

    Please help me to find out how to set the Disaster recovery for One Identity manager Product. I couldn't able to get the information in the One IM documentation.

    Any help would be appreciated.

    Thanks

    Prashant

  • Assign a Business role for managers that have direct reports in multiple locations.

    Hello Experts,

    I am trying to do something within OneIM for our company communications.  So the requirement is we have Location Based Distribution list that i have attached to Location based business role.  We have a Manager at Location A who gets the Location…

  • Service Now Module

    Hi ,

    I'm trying to install new module (SCN) service now in DB as per the below thread. I am using one identity Manager version 8.0.2.

    support.oneidentity.com/.../how-to-import-a-new-module-into-an-existing-identity-manager-installation

    Error occurs…

  • Changing Hostname of a JobServer in the Designer

    I have a scenario where I have two job servers (one active and one is passive state), both are configured with similar machine roles, both are in different data centers.

    Currently I want to failover my primary job server to the passive one by changing…

  • Active assignment request

    We are facing the same issue 8.0.2 IT shop assignment is not working as expected basically it show for the requester that the product he requested is assigned   (E.x business roles/ other entitlement) user try to use requested product since approvals got…

  • IT Shop Requests and Delegation for Managers that are either OOO or on leave

    Hello All,

    I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

  • has anyone been able to create bulk useraccounts/Groups in OneIM?

    has anyone been able to create bulk useraccounts in OneIM?  I have been trying to get it right but keep running in to problems when i do data import.  All of your assistance is greatly appreciated.  here are my headers for the data.

    ADSGroups:

    CN;Parent…

  • Using 1IM 6.1.4sp4, need to create a sort of Reference system, removing user data and current domain, keeping all customizations, connecting to a new domain

    Currently using 1IM v6.1.4sp4

    I need to build another environment by creating a Reference System from my current system, keeping all customizations, removing all user data and the current domain.

    Steps taken:

    1 Copied current 1IM DB

    2 Renamed DB

    3  Complete…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Completed requests either do not show or show in Canceled Requests....

    Hello All,

    when a person requests something on IT Shop, if the request was approved and completed it doesn't show in Approved request under request history for that person... There are times it won't show those requests at all or they will end up in…

  • VI_ESS_PWOHelperPWO Send mail new task for approver Failing

    Hello All,

    i have a few jobs under VI_ESS_PWOHelperPWO Send mail new task for approver that are failing to send the email notification.  Below is the error i am getting.

    ErrorMessages = (2019-08-21 14:59:05.247) [810271] Column UID_PersonOrdered does not…

  • Unable to configure new Group in IT Shop - OOB Request

    Hello Experts,

    we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either…

  • Cherwell (ITSM) Product integration with OneIM

    Hello Experts,

    Has anyone worked with Chewell(AN ITSM) Procuct to integrate it with OneIM?  if so, any kind of information would be greatly appreciated.

    Thanks,

    JP

  • Error on clicking any Approval workflow in Manager tool

    Hello,

    When we are clicking on any Approval Workflow in Manager tool, we are getting the below error.

    Form (FormDecisionWorkFlow) from archive (QER.Forms) could not be created!
    The form definition could not be applied to form (FormDecisionWorkFlow)!
    The…

  • Is there an audit report for Object Changes besides History Database or Time Trace?

    Hello Experts,

    Our Audit department has asked for a report that shows when a user account has any changes done to it.  They are needing the details as to What, When, by whom(the Change auditor shows just the sa account)  they need which user made the change…

  • How to Run a Report of All Assigned users to a Business Role

    Hello Experts,

    We have some business roles that are driven by a dynamic assignments based on their Deprtment, Title and Location.  I am trying to see if there is a way to have a report on all the members of those roles.  If i can do it in OneIM, Great! 

  • How do i enable to someone in IT Shop to submit request for others?

    Hello Experts,

    We have a situation where someone needs to be able to submit requests in IT Shop for people other than their direct reports.  Basically acting like a security Point of contact.  out of the box, you can only see or request access for people…

  • Is there a way to Limit OneIM to use only Child Domain for GC Query instead of Parent?

    Hello Experts,

    We have been having a weird issue with our OneIM version 8.0.1.  We have multiple domains and 2 of the 3 domains are working with no errors.  One of the Domain we have is having all kinds of issues.  The difference is the 2 working domains…

  • OneIM Assigning groups from two different domains to One Businessrole

    Hello Experts,

    I have a bit of an issue at my hand that i need your help with.  We have built several Business roles that are based on Department, Title and Location with dynamic roles.  we have a where clause defined in SQL portion in the Dynamic Rule…

  • DPRProjectionStartInfo_Synchronization running for over 24 Hours

    Hello All,

    i have an issue with a Sync Process that has been running over 24 hours now.  Its our nightly sync from AD to OneIM.  we have it scheduled to run at night to bring in changes from one of our domain that is not managed thru oneIM.  i now have jobs…

  • Login to terminal server permitted <-> TSAllowLogonTerminalServer and Login hours <-> LogonHours (String) set to Deny by defaultone

    Hi All,

    We have run in to an issue when a we create a user account, OneIM is setting the two attributes to deny by default... how can i either disable this or make it enable by default?  

    Thank you for your help.

  • Assigning UNSGroupB to another UNSGroupB doesnt inherit memberships?

    Hi, In 1IM 7, I want to establish a dependency between two UNSGroupb objects so if a user gets one, it should implicitly get the other one as well.

    I have added this relationship by assigning one UNSGroupB to the other, but it does not affect the memberships…

  • Creating Powershell connection to Target System using the rest api

     Hi Team,

    I am new to One Identity Manager and have the task to use PowerShell connector to connect target system.

    Steps I performed so far after referring the Powershell documentation provided by 1IM

    1. In the synchronisation Editor, I have selected a…