• IT Shop event through custom script

    Dear All,

    At the moment I am working on changing a feature in the IT Shop during the Request phase through a custom script in Designer, but I still haven't figured out how to write and invoke it.

    Specifically, I need a check on the specifications of the…

  • Requests on behalf of other

    Hi everybody,

    I know that OneIM provides the possibility to make requests from ITShop on behalf of others; in particular I know that a manager can make requests on behalf of his direct subordinates whether he is their direct manager or he is the manager…

  • Issue in ITShop: "Not yet implemented -> [Hash function for key"

    Hi there,

    when trying to authenticate to the ITShop with an enabled/internal Person in the context Employee (Role-based), AD (Manual) or AD integrated the error message "Not yet implemented -> [Hash function for key xyz]" returns.

    Version…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…