• Only the Requestor can see the full workflow, LM nor Approver Group member can't see requests they approved afterward - v9.2.1

    Problem:

    • Requestor creates a request.

    • Line Manager (LM) approves it → request disappears from Pending Requests.

    • Approver Group member approves it → request also disappears from Pending Requests.

    • Feedback: Neither LM nor Approver Group…

  • 9.3 Request History showing All User(s) request

    We recently upgraded to 9.3 and I was assisting a user with the new UX and I noticed when they went to their request history she was able to see mine as well as all other users. How can I limit this down to just the logged in user?  I noticed another post…

  • unsubscribe old associations

    Hi.

    The customer is doing a version upgrade (9.1-->9.2.1) and with the new portal he asked me if it is possible to remove associations from the past (made before the integration), I will add an example:

    Given a person's manger, that manger can remove…

  • Request history in new Angular web portal: viewing permission denied

    Hi!

    We are using One Identity version 9.2, in two test environments, and in one of them I can open request history in the web portal, but in the other, I get the error message: 

    Request procedures: Viewing permission denied for value "Product". [810024…

  • Request History Buttons

    Hello,

    when you open My Responsibilites > Identities and select one there is the tab "Requests". There is the history of what that person ordered.

    When you select one order, it will open up a sidesheet. And there will also buttons show up …

  • Request history shows all users request

    Hello All,

    I am using One Identity version 9.2, by default on the portal, it shows all users request history to other users too.

    I am trying to restrict the request history visibility only to logged in user or for whom user has raised a request or if…