• New Identity approval

    Hi everyone!

    I am working on creating identities through the Manager/Admin Web portal Identity manager account Responsibilities>My Responsibilities>Identities>Add a new Identity (customized the VI_Employee_edit to CCC_Employee_edit as per requirement…

  • Different product owner groups for same products

    Hey all,

    we have a specific topic about individual approvals with specific product-owners based on different country but the same service categories. 

    Situation: there is one shopping-center with some shelf's and products for a specific group of users…

  • Approval Workflow

    Hi All,

    Can some one please assist me on the below.

    Scenario: Currently we have existing IT shop and a work flow is assigned to it. Now the request is we are creating to new workflow for the same IT shop.

    So the question is if there are products already…

  • Compliance Violation: Show directly the existence of a violation and make the approval Reason mandatory

    Hi Community,

    we are struggling to find a good solution for our problems. Handling Approval Workflow with a mitigatable SoD violation:

    1. in the approval requests it shall directly be visible, that this request creates a mitigatable SoD violation (-…

  • Missing message when another approver has already approved the approval step - no tasks are shown

    If an approver in the approval group gets an request for approval (with link to the work item) he/she will not see the approval request (task) when another approver has already approved this item.

    A message like “it has been already approved / denied…

  • chief approval team

    Hello Team,

    Approvals are getting routed to chief approval team immediately after request submission even though there exists an active approver for decision step.

    Am I missing any configuration in workflow? Version 8.1

    Please guide

  • Vendor Employee Account 2 level approval

    Hi Experts,

    In my environment i want to create a approval workflow that will approve employees/Vendors created through Web Forms and it should be 2 level approval from manager and IT Manager, also an email notification should be sent prior to approver…

  • Issue with mail template script

    Hello experts,

    I am calling a script in my approval mail template but getting some weird error while script being called.

    Am I missing any connection string here?

    Error : 

    Exception has been thrown by the target of an invocation.
    at Designer.ScriptEditor…

  • How to send approval notification to group mailbox instead of single approvers?

    Dear 1IM community,

    Our use case requires to send approval notifications and reminder emails to a group mailbox instead of the single approvers' email addresses.

    Currently we are using the standard OA - Product owner approval procedure.

    Do you have…

  • Error on clicking any Approval workflow in Manager tool

    Hello,

    When we are clicking on any Approval Workflow in Manager tool, we are getting the below error.

    Form (FormDecisionWorkFlow) from archive (QER.Forms) could not be created!
    The form definition could not be applied to form (FormDecisionWorkFlow)!
    The…

  • Approval procedure for delegations

    (Ver 7.1.2)

    Hello again experts,

     

    Let me explain what we want to do and how have we tried to do so.

    So our aim is to create an approval workflow for delegations in which the person you are delegating to has to approve it (“accept” that delegation). Sounds…

  • New user attestation approval flow advice OIM 8.0.1

    Hey all,

    So in a scenario where business units across the enterprise have differing hierarchies, I was wondering what your thoughts would be on handling the following.

    1. New person is inserted

      1. Person has direct manager
        1. New user attestation sent to the…
  • Duplicate "call method MakeDecision" jobs being generated

    In version 8.0, I infrequently get frozen standard jobs of type JobChainName = "Created by QBMDBQueueProcess: call method MakeDecision for object type personwantsorg" with ErrorMessages =

    Error saving <PersonWantsOrg-Display>: [810306] Error during…

  • Getting error "This employee is not authorized to make approvals"in "MakeDecision" method.

    Hi,

     

    my use case has approval workflow as below

    1. It is one level approval and has two approval steps.

    a. first step is "BS": back to requester

    b. second is "EX": external approval. External approval calls custom process and this custom process…

  • How to call a custom process when the request is Unsubscribed

    Hi,

    I want to call a custom process to delete the entry from the Person table when the request is Unsubscribed the approver. Please help 

  • How to get the response from custom process through approval workflow

     
    I am trying to implement the "Approval of AD group create request" workflow. In my case, my first level approval is recipient's manager and once the manager approves the request I am calling the custom process (for which I have used "EX" and provided…

  • How to create custom event for Approval Procedure "EX"

    Hi,

    I want to create a custom event for the approval procedure "EX" for my workflow. The custom event would be a backend execution step once the one level approval is completed. How can I create it?

  • Approval procedure - Named approvers of requested business role or organization? (7.1.1)

    Hello, im an newbie,

    Im looking for an Approval Procedure - Named approvers of requested business role or organization? (7.1.1)

    Idea is

    Business role has a configured UID_RulerContainer Application role  "Business role approvers" and some people are assigned…

  • How to inject a request for a role, related to another role ? Something for Geraldine !

    In our environment, we created a structure of business roles and made them requestable. Works fine offcourse ;-) But some resources, tied to the role need to follow a specific approval flow using multiple approvers. So my plan is to avoid to create extra…

  • ITShop - Approval workflow - Calculated group of approvers

    Hi,

    I try to use the "CP - Calculated group of approvers" procedure.

    First I try to select the manager of the "UID_PersonOrdered" person with the condition below:

    select *

    from Person

    where UID_Person in

    (

              select UID_PersonHead

              from Pe…