• IT Shop Dependencies in the new web portal

    Hi,

    I'm trying to solve the same problem as "">www.oneidentity.com/.../dependencies-in-the-it-shop", but the new portal is giving me trouble and the flag is not resolving the issue. (Request configuration / Allow requests with missing…

  • IT Shop - Require same system entitlements for multiple applications

    Hi guys,

    I need to create different applications into Web Portal and I have to assign to them the same system entitlements (type Active Directory):

    Application 1 - entitlement x, entitlement y

    Application 2 - entitlement x, entitlement y

    Application 3…

  • v8.2.1: Too much resources used on IIS pool: sessions (user not logged in) is spiking

    We see the following IIS Server behavior:

    • After restarting the IIS server the number of “User account: (User is not logged in); started at: xxxxxxxxxxx” – sessions is building up to 80-90 sessions. Netstat registers 9 IP connections with port 443. …
  • Attestation properties are not displayed as configured in web portal attestation case details

    Hello experts.

    I have a question regarding an attestation case. We created a custom attestation procedure where we have to display the values for an attestor to approve or deny a new value of a certain attribute.

    However when the attestation case is generated…

  • Block/reserve a IT Shop request

    Hi,

    We have a usecase to implement that a approver of a IT shop request can able to reserve/block the IT shop request so that other approvers cannot approve it until it is released by the approver who reserved it? It would be really helpful for us if…

  • Attestation of requests

    We are going to start using attestation, and to begin with, we would like to only attest requests, and only make the manager approve/deny. Looking at the predefined attestation procedures, you have to choose system roles, entitlements, business roles…

  • SOD rule

    We have two roles available on IT Shop:

    - Business Role A 

    - Business Role B

    How to create an SOD which prevents user to submit request if the user is not member of both A & B roles ?

  • How to replace the default ITShop Requests report for a customized one?

    We are trying to make a quatitative reports of how many requests were approved by department?

  • Role Membership Product

    The client has discovered a user who has been assigned three business roles that are not available in the IT Shop. However, these assignments resemble active assignment requests. Does anyone have any insights into what might be happening here?

    While conducting…

  • IT-Shop - authentication with AD UPN

    version 8.2

    We have setup an IT-Shop with Active Directory user account as primary Authentication module and Active Directory user account (manual input/role based) as secondary.

    This makes it possible to login with the Loign name (pre Win2000) (=SAMAccountName…

  • How get the property value in Restrict Property to be read-only?

    I'm using single property in Web Portal but I couldn't get value of single property, how can I do that?

  • How can I change the login page error message?

    I need to change the error message on the login page, but I looked in the VI_Common_Login Web Designer component and I didn't find any message that I could change, I just found container5 - Error/message that just change the message display style to a…

  • Request Property and data from PersonInDepartment

    Hi all,

    I am trying to solve the following use case:
    An Employee is associated with several Departments through PersonInDepartment. When the Employee is ordering a product from ITShop, they should be able to select one of their Departments in a drop down…

  • Application roles and web portal

    Hi.

    Just upgraded our production environment to 9.1 and I am now adjusting the settings for the new angular web portal.

    I want to limit access to the portal to only employees in our IT-department, is there a way to do that?

    /Henrik

  • Requirement to have more than one manager at a time, for a system role in Identity Manager

    How can we have more than one Manager at a time, for a system role in Identity Manager?

    We have a requirement where a role's membership can be managed from IT Shop by more than one individua at a time.

    I can see only a system role manager can view…

  • Error in IT Shop search

    Hello group!!

    Today all the searches in the IT Shop throws an Exception.

    If I click in every search button the following error appears:

    "The service connection could not be created. Check the connection information for AutoUpdateUserAuth, or reinstall…
  • Create external user with ITSHOP

    Hi All,
    
    How to create an item in ITSHOP to create an external user?
    
    Has anyone created this item?
  • Dynamic IT Shop approval workflow levels

    Hello,

    Was wondering if I could get some suggestions or best practices for this customization.  

    First, let me describe the scenario.  Customer wants to make requestable, hundreds of roles which belong to hundreds of applications.  Applications will be defined…

  • Any way to Change an ACCProduct from UNSGroupB to Eset/ADSGroup

    We have a number of different product configurations that need changing. 

    The obvious way is to create the new Product, Backfill all the users into a PWO request, unsubscribe/abort the existing access that's been replaced, which loses the connection from…

  • DialogParameters in 8.2 - how does validation works

    Hi,

    I have 2 questions regarding new feature in 8.2 meaning DialogParameters. There are fields for validation scripts - do you have any examples of such scripts? What's the expected output and how can we refer to current value?

    Second thing - how…

  • Web portal 8.2

    Good evening Community,

    I'v been trying to update the web portal to version 8.2 and I didn't know how,

    I followed this guide Identity Manager 8.2 - HTML5 Development Guide and I had many errors.

    Can someone please provide me with what to do, from…

  • Angular development 8.2

    Hi all,

    I'm trying to setup the new Angular web portal and I'm following the development guide,

    Currently I'm in "Creating applications" page and in step 14 I get this error [57323002] The process exited with code "1". You can view the output…

  • IT shop items still requestable even if they are currently assigned

    Hi everyone,

    There is a problem in the IT Shop when i have a product assigned, it is still visible and requestable without any warning that says i already have this product. The problem involves every product in the IT Shop.

    If I try to request it again…

  • UI 8.2

    Hi all,

    I'm trying to setup the new Angular web portal and I'm following the HTML 5 development guide,

    Currently I'm in "Creating a development folder" and I didn't know how to do this step:


    You must perform the following actions…

  • How to create a self approved request for an entilment alredy owned by an emplyee so they can request a cancellation for these entitlment?

    Hi everyone,

    I'm using One Identity Manager 8.1.3 

    Does anyone know if it is possible to turn an entitlement owned by an employee as a requested on ITSHOP one?
    For example, I have a lot of SAP Users with directly assigned SAP Roles and I want emplyees…