Hello, 

I would like to know how we can have an url for a product in the IT Shop, so that when employees click on the link ( in an email or from another webpage like Jira) it takes the employee to the product page in the IT Shop directly so that they can…

Hi Team,

I have a Application and it's group published in Shop.

My requirement is only specific user should see in web portal, but it can be raised for any users in the organization.

What's the easy way to achieve this ?

TIA,
Aad

HI there,

I'm trying to do a simple update on AccProduct (service item), change the name (Ident_accproduct). IM version 8.1.5, But it's throwing an DB error while trying to update and save.

[1025012] Object (NEW productName) could not be saved…

Hello everyone. we are running Identity manager version 8.0.2.

we have two types of users in our production: employees and contractors. Both these types of users are cusotmers of a Shop inside IT shop (customer dynamic role: isinactive=0). We have entitlements…

Hello All,

I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

Hi,

I am using version 8.0. And I have made one system role requestable. When a user, requested for this product and the approver approved the request, OrderState of the product got changed to "Assigned" but the system role was not assigned to the user…