We are going to start using attestation, and to begin with, we would like to only attest requests, and only make the manager approve/deny. Looking at the predefined attestation procedures, you have to choose system roles, entitlements, business roles…

When a product in the IT shop has a system role attached to the service item, is there a way to change it to a multi requestable/unsubscribable resource without cancelling existing orders made by users?

Regards

Rune Hystad

We have imported few Service Catalog .But some  of them are not visible via "Service Catalog ->Request New ".

But in Manger tool ,i can see all of them under "IT_Shop -> Service Catalog -> Hierarchial view" .But among them ,only some them…

Hello Experts,

We are new to IDM (V8) and we are trying to figure out how an AD group is added to AD account when request is completely provisioned in IDM(AD group is configured as System role)

Can some one please provide me the background process  and…