• How to create a self approved request for an entilment alredy owned by an emplyee so they can request a cancellation for these entitlment?

    Hi everyone,

    I'm using One Identity Manager 8.1.3 

    Does anyone know if it is possible to turn an entitlement owned by an employee as a requested on ITSHOP one?
    For example, I have a lot of SAP Users with directly assigned SAP Roles and I want emplyees…

  • Avoid abort a request when employee is no longer in the itshop

    Hello community,

     

    I know that when an employee is no longer a member of the IT Shop, all his requests are aborted (Orderstate = Aborted).

    The status "Aborted" is not understandable by the end user, so we implement a process that unsubscribe all the requests…