Hello everyone,

We have a product that can be requested by external users. We want that external user's manager can request the product on behalf of external users but at the same time, external users shouldn't see the product when they logged in Web…

Hello, 

I would like to know how we can have an url for a product in the IT Shop, so that when employees click on the link ( in an email or from another webpage like Jira) it takes the employee to the product page in the IT Shop directly so that they can…

We have an approval workflow where a request is routed to the recipients manager. The request can be escalated to the recipients managers manager, either via timeout, og manual escalation.
This works in most cases, but if the recipients managers manager…

Hi everyone,

we are having troubles with the unsubscribe request for an item assigned to an user that is not a subordinate.

We are using One Identity version 8.2, the user we are using to do the request from Web portal has the employee administrator application…

I am trying to unsubscribe several subscriptions for multiple users and products. When i use method unsubscribe in the object browser, I can only do this one by one. When selecting more than one order, I get the error message "Request procedures: Write…

Hi everyone,

I have a single role application and i want to show the items in the ITShop in a way that makes clear this fact. I would like to force the user to select either a role or another, someting like a dropdown to select the role he/she wants. 

Hello experts!

I have installed One Identity Manager v8.0.4. I tried to access to the IT Shop using the employee authentication module ( Normally, I used AD module), but I cannot access to it, the error is: Wrong username or password. The steps I follow…