• Operations support / Can't generate passcodes

    Hi there, I wish you a happy and healthy new year Slight smile

    I have a following question (or a problem):

    My admin-Identity has the AERoles Base roles\Operations support and Base roles\Operations support\Password helpdesk. Now I log in into the operations support…

  • Generating Passcode emails

    Hey all, 

    What would be the most efficient way for account admins to either reset the password on user accounts, or generate a passcode to them to send them to set their password?

    I setup the password self service for them, but for admins to manually…

  • How the password can be reset through ITshop request?

    Hi,

    I want to enable the user (we can assume it as support person) to reset the password of other users. I am trying to create a request property where in support person will select the user and then he will pass the password. But how can I have Password…