• Compiler Error after upgrade


    We have just upgraded from 8.1.1 to 8.1.4. All this are OK w.r.t web portal, application server, tools etc. but when I try to compile the database after committing a change, its giving me following error:

    "Error during execution of statement: select…

  • One identity manager DB back Restore

    Hello everyone, I just had an experience of unsuccessful upgrade from 8.0.2 to 8.0.5 in the Dev Environment (faced issues in DB compilation after the upgrade and other issues).

    Now I want to roll back, and I will restore backup which I took before the…

  • One Identity Manager Service not available in the windows services after upgrade to 8.0.5

    Hi everyone, I just updated identity manager from 8.0.2 to 8.0.5. Followed below steps:

    1. DB consistency was 100% ok

    2. all schedules were stopped

    3. DB queue was cleared.

    4. Full back of DB was in place

    5. one Identity Manager service was stopped on…

  • Upgrade Path / Steps from to 8.1.2?

    Hi Fellow experts,

    Hope you are doing well.

    I know such similar questions have been asked before on this forum, but I'm unable to find the answer I need. So for my clarification I'm asking it anyways and I'm hoping you guys will help like always …

  • Version 7.1.5 Error after Upgrade (Modules), DB queue not processing

    Hi ,

    I added AAD and Exchange online modules on my existing One ID environment.
    So while upgrading the DB, I got the below issue and then ran the below commands.


  • Provision AD and Exchange from One Identity if DNS cannot resolve the domain

    Hello everyone, we recently upgraded our exchange from 2010 to 2016 in Production (Currently one IDM is connected to exchange 2010 and we have both exchange 2010 and 2016 in our production. However, soon they will decommission the 2010 version). I need…

  • History Database Upgrade v8.0.1 to v8.1.1 - Service Disappeared

    I've just upgraded the HDB Service to be the same version as my recently upgrade 1IM install. I had the History Database Service on the same server as my regular job service. First I updated the workstation and updated the database. Then I logged into…

  • History Database Service Upgrade

    Hi I've just upgraded a History Database from v7.x to v8.0.1. I did this by running the installation media on the workstation folder and upgrading the History Database components on that server and then running the config wizard to upgrade the database…

  • Database Update to 8.0.2 (QBM FinalizeCustomer failed

    From either version 7.0.3 -> 8.0.2 or from 8.0.0 -> 8.0.2, occasionally the upgrade fails (we have done multiple proof of concept updates) with:

    Processing step 'QBM FinalizeCustomer (wait for post processing customer)' failed.
    at ConfigWizard…

  • Events and mails are not getting triggered after One IM version upgrade


    We have upgraded One IM from 8.0 to 8.0.2. But, events for assigning account definition, mails and few others are not getting triggered. What can be the cause? Please suggest.

  • Unable to resolve errors in data consistency checks


    We are trying to upgrade One IM from 8.0 to 8.0.2. We checked below link and understood that we should check data consistency first. 


    While checking data consistency…