• Frozen jobs: "Created by QBMDBQueueProcess: call method Replace for object type personwantsorg"

    Hi.

    We get, from time-to-time frozen jobs, that I cannot find out the reason for why.

    Is there anyone here, that knows what this means and pherhaps why?

    Here are some examples from the log file from today (I have removed the product and person name):

  • ITShop - retain service item on relocation

    hi

    In the Identity Manager 8.0 - IT Shop Administration Guide you say:

    Table 5: General Master Data for a Service Item

    Retain service item assignment on relocation Specifies whether requests belonging to this service item remain intact when a customer…
  • Processes not triggered for IT Shop Requests

    Hi

    I'm using V8.0.1 migrated from 7

    I published some products on the IT Shop and configure approval policy for them.

    When customers request the items, not processes come to the job queue, even after approval, no jobs are triggered to assign the requested…