• Users not automatically being added to Starling 2FA during registration

    Hello, I am working on building out our workflows for Password Manager, and in initial testing, corporate registration for use with Starling 2FA was working perfectly - a user would register through PMUser and automatically be joined to Starling 2FA with…

  • Invitation emails do not include link to password manager

    I have edited the template under user enforcement rules but the daily emails still do not include the link to the website.  Am I missing something?

  • Getting error message "All tasks are disabled now. To enable required tasks, contact the helpdesk"

    Error Message: "All tasks are disabled now. To enable required tasks, contact the helpdesk." (202697)

    Hi Experts,

    We are getting above error message while trying to enter into Q&A profile in password manager portal.

  • Self service site not loading the page

    Please find below the snap shot, This page is only displayed when we try to browse the self service site.

    Can you please guide us on this, and how do we proceed further on this?

    What is website which I need to configure?


  • Migration Manager not running on Win 2008 R2?



    Has anyone else had an issue of the Migration tool not running on Windows Server 2008?

    2008 R2 Migration Tool won't run.


      Stopped working

    Problem signature:

      Problem Event Name:                     APPCRASH

      Application Name:                           QPM.MigrationWizard…

  • ** Password Manager 5.6.3 How-To Guide

    The Password Manager "How To" Guide provides information around the following;

    • Overview
    • What's New in Password Manager 5.6.3
    • System Requirements
    • Minimum Permissions
    • Licensing
    • Upgrading
    • Secure Password Extension
    • Offline Password Reset
    • Password…