• Notify HelpDesk Tech that user has called and failed to answer security questions.

    Hi All,


    Is it possible to have a check box added on the HelpDesk site for the HelpDesk technicians that will alert other technicians when looking at a user's information that the user has failed to answer their security questions correctly and their…

  • User Attributes in Helpdesk Search Result



    Is there a way to add attributes to the user search results in the Helpdesk site in v5.6.3?


    Thanks in advance,