• Password Manager 5.8.2 is now available for download

    Password Manager 5.8.2 is now available for download from the Support portal:


    Please refer to the Release Notes for resolved issues and new features:


  • Enforcing Password History / Notifying the user why their password change failed.

    Not sure if I'm missing an option somewhere.  As configured, password history checking is working when a user attempts to reset their password.  However, the error message simply states:

    Your password does not comply with configured password policies…

  • Self service site not loading the page

    Please find below the snap shot, This page is only displayed when we try to browse the self service site.

    Can you please guide us on this, and how do we proceed further on this?

    What is website which I need to configure?


  • Dictionary Check Changed to Equals Instead of Contains

    Has anyone else run across issues with using passphrases with the dictionary check? Now that NIST suggests using passphrases, the "Contains" a dictionary word is no longer effective as most passphrases will contain a dictionary word. The check should…

  • Severals questions about Password Policy rules


    I have couple of questions regarding what can be done or not in the Policy rules configuration,

    1- How can I prevent a user to not choose a password that match the last x used passwords

    2- Is there a way to block some key word like company or division…

  • Help us help you - How to get the most out of this forum

    The better a problem is described, the better the assistance tends to be. 
    (*Note: Please refrain from including private data in your posts)

    Consider and include the following information in your initial post:

    • Product, Version, and relevant environment…