• Tansport Layer Cipher

    Hi,

    We want to update the cipher suite (SSL Cipher Suite Order) on a windows server that is currently hosting QPM Self-service site and the QPM Service (5.5.2). We know that the version has reached end-of-life, and are in the process of updating.

    I know…

  • Custom e-mail with powershell

    Hello,

    Is there a way to access a variable from the PowerShell script in a custom email with shared settings?

    Thank you,

    Lu

  • Error in Password Manager

    Hi,

    I have installed password manger 5.8.2 on windows server 2012,

    1. NET Framework 4.6.2

    2. Microsoft Visual C++ 2015 Redistributable (x64) 

    when i am opening in Browser Applicaion Errro is occured.

    See the windows log

    System.ServiceModel.CommunicationObjectFaultedException…

  • Invitation emails do not include link to password manager

    I have edited the template under user enforcement rules but the daily emails still do not include the link to the website.  Am I missing something?

  • Password Manager 5.8.2 is now available for download

    Password Manager 5.8.2 is now available for download from the Support portal:

    https://support.oneidentity.com/password-manager/5.8.2/download-new-releases

    Please refer to the Release Notes for resolved issues and new features:

    https://support.oneidentity…

  • Getting error message "All tasks are disabled now. To enable required tasks, contact the helpdesk"

    Error Message: "All tasks are disabled now. To enable required tasks, contact the helpdesk." (202697)

    Hi Experts,

    We are getting above error message while trying to enter into Q&A profile in password manager portal.

  • Custom Webservice: Using own CSS

    How we can use an own, external hosted CSS for custom webservice in PM?

  • How to use Azure MFA as 2FA

    How can we use Azure MFA for 2-Factor-Authentication directly from the Azure Cloud without using an Azure MFA Server onprem?

  • Password Manager 5.8.0 public hotfix - multiple fixes

    The following hotfix for Password Manager 5.8.0 is now available:

    http://support.oneidentity.com/kb/261449

  • Password Manager 5.8 public hotfix for Replication issues

    The following public hotfix is now available on the Support portal:

    https://support.oneidentity.com/password-manager/kb/261581/password-manager-5-8-0-public-hotfix-for-replication-issues

    This hotfix address Replication issues with Password Manager 5…

  • Does Password Manager support Hybrid Joins to Starling Services?

    Yes, starting with Password Manager 5.8, we added support for Hybrid Joins to Starling Services.

    Please see the following article for the latest information on what products and minimum versions are required to take advantage of the Starling Services Hybrid…

  • Password Manager 5.8 public hotfix now LIVE on the Support portal

    This hotfix addresses an issue where emails for password expiration notifications are not being sent.

    Please review the following KB for full details and the download link:

    https://support.oneidentity.com/kb/259472

  • Password Manager 5.8 is now live on the Support portal!

    Password Manager 5.8 is now live on the Support Portal!

    Software and documentation are available at the following locations:

    https://support.oneidentity.com/password-manager/5.8/download-new-releases

    https://support.oneidentity.com/password-manager/5…

  • Secure password extension

    Hi experts,

    Password Manager 5.7.1.469

    We are currently NOT using the Q&A profile to authenticate users, so none of our Password Manager users are "Registered".

    We are facing an issue when using the SPE plugin. When a user clicks on the…

  • How modify insert parameter for text

    Hello,

    I want to modify parameters for insert to text.

    How can I change it?

    Thank You

  • Enforcing Password History / Notifying the user why their password change failed.

    Not sure if I'm missing an option somewhere.  As configured, password history checking is working when a user attempts to reset their password.  However, the error message simply states:

    Your password does not comply with configured password policies…

  • Migration between environment

    Hello experts,

     

    We are in the process of migrating the configuration of the Password manager from development to quality environment.

    What would be the optimal way of migrating this configuration?

    Our current situation go as follows:

    • Dev: One Instan…
  • Password Gauge not showing

    Just did a migration from 5.6.x to 5.7.1.

     

    We have imported the configurations from the old instance.  When users are managing their password, and entering a new password, the password gauge is not showing.  We have checked the web.config on the User Self…

  • Realm instances not seeing each other

    I'm working on a migration from 5.6.x to 5.7.1.

    We have two servers that we want to sync up.  The secondary instance is able to see the Primary instance, at least in the General settings tab, however the Primary is unable to see the secondary.  We have…

  • Double QA Profiles stored on Users

    I just worked on a migration from 5.6.x to 5.7.1.

    After the migration manager ran, many users have two QA profiles stored in there comment attribute, with many users unable to use Password Manager.  Migration Manager was unable to resolve the double profile…

  • User must change password at next logon set after accessing Q&A profile

    Hi,

    We're running an old version of Password Manager (4.7.3073) and have an issue that if a user looks at their Q&A profile though self-service, but doesn't make a change, then their account is set to "user must change password at next logon".…

  • Enforce Update of Q&A Profile for all users

    Hello,

    Is there any possibility to Enforce Update of Q&A Profile for all users after questions change?

    I would like that all users will be informed like on the screen below:

     

    Thanks.

    Regards,

    Lukasz

  • HTTP Version not supported, permissions question.

    Hello,

     

    I'm receiving the "HTTP version is not supported" when trying to create a password policy through Password Manager. 

     

    I have check the permission through IIS, the service account has the correct permissions for the App_Data folders…

  • Password Policy Manager Access Denied Error?

    Hello,

     

    I'm experiencing an error when trying to save a One Identity Password Policy.  In the application I'm getting a HTTP unsupported error, and in the ven tlog I see an Access is Denied Error:

    Result: CriticalError
    Info:
    Service: QPM.Service…

  • User Self Service Site customization?

    I have a client that would like to add a footer message on the User Self Service Site, when a useris initially searching for their account.  A simple "For help call xxx-xxx-xxxx" message.

    I'm unable to determine where I can add this message looking…