SPP not starting

Hi,
I need to set up a SPP virtual appliance and it takes too much time displaying this messege,"safeguard is setting up. This may take a few minutes.".
Note: I got this error after hardware change on vmware settings.
what should I do?
Thanks in advance
Parents
  • It is very difficult to provide you with help with so little information to go on.

    Setting up a virtual SPP does take a while as it goes through the various stages of its deployment.

    However. You do not say what version of VMware you are deploying on. You do not say what resources you have made available to the virtual image. You do not say what version of SPP you are trying to deploy. You do not say how long you have waited or where on the kiosk screen the deployment has got to

    You do say you made a change to the hardware setting but you do not say what changes

    Did this virtual machine come up before these changes? Have you tried reverting the changes to see if the image now comes up?

    So with only limited information .I am afraid it is very difficult to point you in any specific direction to fault find this situation. There are so many variables that can cause issues.

    It is not always a VM issue either. I have had situations with the virtual environment running on my laptop with VMWorkstation where an AV setting was interfering with the virtual environment and preventing a virtual SPP image from starting . This took me quite a while to find!

    If this is time critical it may be better to try spinning up another VM using the same settings and see if that works. Yes I know that goes against every bone in an engineers body to not fix an issue but it may be the quickest way to get you back up and running again.

    If you have time to provide more information I will be happy to see if there is anything more I can suggest.

    Best of luck with this issue.

    Tim

Reply
  • It is very difficult to provide you with help with so little information to go on.

    Setting up a virtual SPP does take a while as it goes through the various stages of its deployment.

    However. You do not say what version of VMware you are deploying on. You do not say what resources you have made available to the virtual image. You do not say what version of SPP you are trying to deploy. You do not say how long you have waited or where on the kiosk screen the deployment has got to

    You do say you made a change to the hardware setting but you do not say what changes

    Did this virtual machine come up before these changes? Have you tried reverting the changes to see if the image now comes up?

    So with only limited information .I am afraid it is very difficult to point you in any specific direction to fault find this situation. There are so many variables that can cause issues.

    It is not always a VM issue either. I have had situations with the virtual environment running on my laptop with VMWorkstation where an AV setting was interfering with the virtual environment and preventing a virtual SPP image from starting . This took me quite a while to find!

    If this is time critical it may be better to try spinning up another VM using the same settings and see if that works. Yes I know that goes against every bone in an engineers body to not fix an issue but it may be the quickest way to get you back up and running again.

    If you have time to provide more information I will be happy to see if there is anything more I can suggest.

    Best of luck with this issue.

    Tim

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