Hello,
We are using SPP v8.1 with cloud assistant, so users can approve\reject requests through the 'OneIdentity' teams bot. We have used this previously with no issue (pre 8.1)
However, what we are finding now is that if an approver selects 'Deny' on the notification message, the request actually gets Approved!
If the approver chooses 'Approve' the request is approved.
So now we can't use the bot.
Can anyone shed any light on this issue? It is driving us back to using email approval only which is not where we want to be.
Thanks