• Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • AD failing after validating all permissions and communications

    I have integrated an AD asset to manage accounts.

    When I read users or groups it works perfectly

    1. I can discover accounts in the AD

    2. I can test the asset successfully

    3. I can test connection sucessfully

    4. I can check the functional account succ…

  • Error in creating or updating Active Directory asset in SPP 6.11

    Hi Safeguard Experts,

    We have an Active Directory asset in SPP and some time earlier the client updated the service account name. Then we tried to update the account name in the asset but it return the error message "Account {service_account} from domain…