• System Error on SPP authentication

    Hi everybody,

    I have a little technical question about a problem of one of my customers.

    When the user tries to authenticate, he receives the following error on the SPP login page:

    "A system Error happened and it has been registered. Retry later or contact…

  • Seeking Solution: SPP Entitlements and User-to-Server Access Mapping Issue

    I've encountered a challenge with entitlements in SPP concerning user-to-server access mapping. With our configuration, individual domain accounts are set up to grant access to particular Windows Servers. However, when a user initiates a new request within…

  • Error "Specify either an Account by ID or credentials, not both"

    Hi Everyone,

    While trying to add a domain user in SPP, the appliance keeps loading for users from AD but fails to find the user. Upon checking the AD integration for connection, it consistently gives an error stating, 'Specify either an Account by ID…

  • End of Life for Safeguard 2000 Physical Boxes?

    Hello Experts,

    When's end of Life for Safeguard 2000 Physical Boxes? We want to refresh our environment but analyzing options to make it future proof. is it recommended to move to new Safeguard 3000 boxes?

    Regards,

    Osman Yousuf

  • How to join Safeguard On Demand (Starling Edition) to AD?

    Hello,

    where can i join my Safeguard On Demand (Starling Edition) Aplliances to my Domain?

    It is needed so i can connect with RDP to my Assets, no?

    Thank you!

    Best regards 

    Tim

  • Safeguard Approve from Email

    Hello Experts,

    I am looking to have easy approval process for safeguard requests. Current flow I see has email notification and have to login to safeguard to approve, I'm looking to approve it directly from email if a button is possible or through mobile…

  • remote apps how they work? will it work for https web traffic?

    I couldn't find any clear documentation for Remote apps on how to configure or a use case. Will remote apps work for http/web traffic configuration ?

  • SafeGuard 7.0.2 LTS. Account password change issue

    After upgrading to 7.0.2 we are seeing issue for functional accounts password change. Requests are being stuck with error. this was a working environment with 7.0 base LTS until the latest upgrade has been applied. I've verified in Assets AD sync is successfully…

  • ABOUT NATIVE SUPPORT OF NUTANIX

    Hello everyone.


    I have a small concern. Given the expansion of Nutanix in the virtualization market,

    does One Identity intend in the coming years to extend its solutions including Safeguard (SPP AND SPS) to support it as a hypervisor?


    I would be happy…

  • SPP permanent License and RDP session are not working

    I have a permanent SPP license but for a while my RDP sessions are not working and I also saw this in license section  :

    You have used all available offices for this license 

    • 0/0 Office,
    • 0/100 system,
    • ../.. users .

    What does this mean ? Can anyone help…

  • Recording HTTP/HTTPS URL's control

    Hello Experts,

    I am looking to add some URL's in Safeguard for control and record and would like to know is there anyway to achieve this? because I see only rdp and ssh/telnet options and not https in SPP. I have some Firewall that already are added through…

  • unable to connect to AIX server

    Dears, 

    I have an issue with AIX server I have added it in our SPP and it was working just fine, however now when I test the connection or want to do discover accounts it shows the below error: 

    Please note that I am using SPP 6.13

    Also, the users can…

  • SPS SSH Issue

    Dears,

    Anyone faced issue with SSH accessing Ubuntu ?

    We have ARP for SSH with User Supplied Credentials and it fails with incorrect password. we thought something related to network but when we bypass Safeguard and plug a laptop on that interface and…

  • Telnet lunch button

    Hi there

    I added telnet policy in SPS and it's joined to SPP, when i submit a request it doesn't show lunch button only token is available,

    and also after copying token  to Putty i should type username and password manually is there a way to fix…

  • File sharing using SSH session

    Dears ,, 

    our users logging to SPP and play their session to do their daily operation job, however some user ask for password to log in to their server for file sharing purposes. 

    So can the user using SPP to play a session for file sharing? So instead…

  • Managing multiple account at once

    Hi ,, 

    When er were using SPP 6.6 we were able to manage more that one account by selecting multiple account in the Discovery then click on manage button. When I upgraded the SPP to 6.8 this feature cannot be done. Even if highlight multiple accounts…

  • One Identity Safeguard for Privileged Passwords 6.10 is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.10 Feature Release is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords…

  • One Identity Safeguard for Privileged Passwords 6.0.10 LTS is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.0.10 LTS is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords/6.0.10…

  • SPP high availability

    Hi,

    My question is.
    Is it possible to create a cluster of 2 SPPs to use the high availability features?
    In the documentation are reported solutions to 3 or more appliances.
    My aim is to use a cluster of 2 SPP appliances in HA. Connected to 2 SPS already…

  • SPP network

    Hi,

    I use a physical SPP 6.0 appliance.
    I need to use 2 network interfaces. One for management and one for service.

    But I can only configure the X0 interface. Can the X1 interface also be changed?

    Regards

  • SPP 6.7.1.14467 - Oracle change password

    Hi all,

    where i can schedule the oracle password change account?

    I need to force change at the end of request time validity, plus 5 minutes.

    Thanks

    -cmb

  • One Identity Safeguard for Privileged Passwords 6.0.8 LTS is now live on the Support Portal

    One Identity Safeguard for Privileged Passwords 6.0.8 LTS is now live on the Support Portal!

     

    Software and documentation are available at the following location(s):

    https://support.oneidentity.com/one-identity-safeguard-for-privileged-passwords/6.0.8…

  • Safeguard Decommissionig

    Hi!

    I was wondering, is there a standard procedure to decommissioning the physical device for SPS, SPP and Defender solutions?
    So, the complete secure erasing of data on the disks? Beyond restoring factory settings.

    Thanks

  • manage entitlements

    Hi All,

    I have many ldap groups and for each group there is an entitlement (2 access request policy: spp initiated & sps initiated) different target. 

    It is possible to duplicate entitlements with its access request policy?

    after duplication of that…

  • Safeguard SPP : Fail To check SSH Key.

    Dears,

    Could you help me please understand what happen when i try to check SSH key in Safeguard SPP as i always get an error message saying this :

    "SSH Server on asset Oracle Linux is configured to run the authorized key command none as account 0…