• Error configuring Starling phone number, "Unable to enroll 'username' (6) with Approval Anywhere: Phone number must be in international E.164 format (60052)"

    When attempting to configure Approval Anywhere for users in Safeguard, an error is received because the phone number was supplied in a non-standard format.

    It is required for the phone number to be specified in E.164 standard format. This format is used…

  • Does Safeguard support Hybrid Joins to Starling Services?

    Yes, starting with Safeguard v2.2, we added support for Hybrid Joins to Starling Services.

    Please see the following article for the latest information on what products and minimum versions are required to take advantage of the Starling Services Hybrid Subscriptions…