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  • Invalid Schema Query for EX0MailboxDatabase when multiple EX0Servers are present

    Coming across an issue with the schema query used by One Identity for EX0MailboxDatabase.

    The environment is:

    OneIM version 8.1.1

    Exchange connector (Exch Server 2016 template)

    Looking at the trace logs, the query it uses to query the EX0MailboxDatabase…

  • Install service on local machine

    Hi,

    How can install service from a server to the same server ?

    Only remote installation is available ?

    Regards,

  • SQL Server 2017 Developer Edition

    Hi,

    I try to install a demonstration envionment with SQL Server Developer Edition, but it does not work.

    Processing step 'ATT CheckInsertJob (insert post processing jobs)' failed.
    4 - Sql command failed.
    Error during execution of statement: exec…

  • Job servers are not processing any jobs

    Hi,

    Job servers are not processing anything. I checked the logs and there is no error. Tried configuring it twice still did not work and this used to work before. Also, I noticed that there is a warning in Database journal 

    "Processing is disabled (wait…

  • HistoryDB / Job Chain "VI_SourceDatabase_Import " runs on Frozen

    Hello,

    We use version 8.0.3 in our test environment. We use two SQL servers - one for the main database and one for the history DB.

    We have set up historization to the extent that it should work. The connection between the two SQL servers is also available…

  • Exchange 2010 to 2016 Connectivity Migration

    We are using Identity Manager 8.0.2 and out of box Exchage 2010 Connector.

    We were initially connected to Exchange 2010 server for mailbox lifecycle management. Recently, exchange 2010 mailboxes are migrated to 2016 and now in our infrastructure, two 

  • Add jobserver using appserver without remote installation

    Hi,

    we've problems installing a job server within another domain. The One Identity Manager and Database are installed within a Management zone. In addition to that we have multiple domains that do not have (and should not have) any trust relationship…

  • Change SortOrder of DBQueue Processor task

    Hello,

    Can we change the SortOrder of DBQueue Processor task? If yes, then is it recommended?

    Thank You

  • Changing Hostname of a JobServer in the Designer

    I have a scenario where I have two job servers (one active and one is passive state), both are configured with similar machine roles, both are in different data centers.

    Currently I want to failover my primary job server to the passive one by changing…

  • Error when approver change request on ITShop

    Hello! 

    1IM v8.1

    On portal ITShop approver want change request and add second product. When click send the approver get error: 

    "An exception has occurred while executing the form method F0_ctl00_ControlRef8_ControlRef15_ControlRef15_ControlRef8b_Main_Main_Container6_Container7_Button4_Method…
  • AppServer - How often does the search index update itself?

    Hi,

    we have a OneIM database migrated to version 8.0.3 in our test environment.

    Our observation is that expected terms are not found in the search index after importing transports.
    If this is noticed during the tests, we will trigger the update of the…

  • Active assignment request

    We are facing the same issue 8.0.2 IT shop assignment is not working as expected basically it show for the requester that the product he requested is assigned   (E.x business roles/ other entitlement) user try to use requested product since approvals got…

  • How to move Jobs which are set to Ready2EXE=True from one Job Queue to another Job Queue.

    How to move Jobs which are set to Ready2EXE=True from one Job Queue to another Job Queue.

  • Using REST API to order in shop system

    Hi Guys,
    I once wanted to ask if it is possible to create an order in the shop system via the REST API for a user and submit it, so that an approval workflow starts?

    After that, it should of course be possible to read the status of the attached workflow…

  • Hyperlinks are not working in mail templates

    Hi,

    I tried to add hyperlink in the mail template which can redirect user to a specific page but it is not redirecting to that page. I check the mail templates to Approve or Deny request in ITshop as well as attestation, those links work may be because…

  • How to get current date in email templates in designer?

    Hi All,

    I have created some email templates in Designer tool under Mail Templates section. one thing that is bothering me is how to get the DATE populated dynamically in the email templates so that the user will be seeing the date in the email when it receives…

  • Problem with button “Deny” in Attestation Workflows.

    When we deny an attestation approval, the product shows the next error:

    We have check if the product doesn’t have the required dll (ATT.CompositionApi.dll), and we have check if the script has any error, but it compiles normally.

     

    Error executing…

  • History DB / How to configure HDB to use more than one database for history

    Hello,

    we ask ourselves, how do we progress in the following question - how to configure the history db to use more than one database. 

    Our goal is to build a history db for every year.  

    • HDB1 for 2019
    • HDB2 for 2020
    • HDB3 for 2021

    In the end there should…

  • Connection error occurs in AD processes

    Hi,

    Sometimes we face issue while executing AD processes or saving AD object and the error is "Connection to ADSDomain could not be detected". We then compile the database and restart the service, tools and then re execute the process and it…

  • IT Shop Requests and Delegation for Managers that are either OOO or on leave

    Hello All,

    I have a couple of questions i was hoping to get some ideas/recommendations on.  We are using OneIM 8.0.1.  I am part of the IT Shop Administrator also a member of the Chief Approval Team.  What i am trying to solve for now is if we have a manager…

  • Unable to sync a multivalue column in Active directory from One Identity manager

    Hello Team,

    We have created a String type column and marked it as Multi-valued in ADSAccount table as we want to sync the column values in AD "Proxy Address" attribute which is a multi-valued. We are unable to sync the value in AD and neither we are able…

  • One Identity Named a Leader in the 2019 Gartner Magic Quadrant for Identity Governance and Administration

    • Recognized for its completeness of vision and ability to execute

     
    ALISO VIEJO, Calif. – OCTOBER 14, 2019 One Identity, a proven leader in identity management, today announced that it has for the second consecutive year been named a Leader…

  • How to assign permissions to Exchange shared mailbox ?

    Hello everyone!

    I'm trying to setup provisioning for Shared Mailbox in an Exchange Hybrid environment (although my question is relevant for any Exchange infrastructure, on-prem, Hybrid or Cloud, I guess).

    In the documentation (here) I've found the…

  • has anyone been able to create bulk useraccounts/Groups in OneIM?

    has anyone been able to create bulk useraccounts in OneIM?  I have been trying to get it right but keep running in to problems when i do data import.  All of your assistance is greatly appreciated.  here are my headers for the data.

    ADSGroups:

    CN;Parent…

  • Why account definition is checked when Department is updated for any user?

    Hi Experts,

    I tried to update few attributes in AD for the user like firstname, lastname, description, department. I have noticed that with only department change the account definition is again checked for the user and accordingly the container of the…