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  • Employee Manager Role for only Active Employees

    Hello Experts,

    I have been trying to figure out a way to assign the Employee Manager role in OneIM to only those who have active persons listed as their direct report.  Currently if a person has an inactive employee listed it still assigns the employee…

  • One Identity 7.1 PersonWantsOrg - Person is not authorized to make requests at this point

    I have had this problem long ago using the API however the old forums posts are not helpful.

    Currently, in a mostly fresh install of One Identity 7.1 if I try to create a PersonWantsOrg request using Object Browser (logged in as viadmin) I get "This employee…

  • Disaster recovery for One Identity manager Product

    Hi, 

    Please help me to find out how to set the Disaster recovery for One Identity manager Product. I couldn't able to get the information in the One IM documentation.

    Any help would be appreciated.

    Thanks

    Prashant

  • Update multiple records through custom script

    Hi all,

    I want to write code to update fullsyncdate attribute of UNSAccountB table for 1000 accounts at a time, something similar as below

    Update UNSAccountB set FullSyncDate=DateTime.Now where cn in ('x','y'.....)

    But am not getting any…

  • Customized page error after upgrade from 7.1.6 to 8.1.3

    Hello,

    Our OneIM on UAT environment just got upgraded from 7.1.6 to 8.1.3 with database upgraded via configuration wizard.

    Everything was fine except 3 customized web pages.

    The app server as well as web portal has been uninstalled and then re-installed…

  • Clustered index in One Identity?

    Hello everyone,

    I see in the official documentation that I can create new index using the schema extension tool. But I have two questions?

    1. Could this index create directly in the database?
    2. One Identity allow create new Clustered index?

    Thank you…

  • ADSAccountinADSGroup entries not getting provisioned to Target System Active Directory

    Hello All,

    We are managing a few AD group memberships in IT Shop. Now for few days our production DB ran into issue so we had to tune our DB and then performanceturned to normal.

    But any group membership requested and approved during that period is now…

  • Could not create a single object for table ADSAccount?

    Hi All,

    I have few process that run on ADSAccount table and whenever that gets run for creating a record in Active directory this process in job queue is being frozen and not successfully executed and the error it throws in "Could not create a single…

  • Active assignment request

    We are facing the same issue 8.0.2 IT shop assignment is not working as expected basically it show for the requester that the product he requested is assigned   (E.x business roles/ other entitlement) user try to use requested product since approvals got…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Completed requests either do not show or show in Canceled Requests....

    Hello All,

    when a person requests something on IT Shop, if the request was approved and completed it doesn't show in Approved request under request history for that person... There are times it won't show those requests at all or they will end up in…

  • VI_ESS_PWOHelperPWO Send mail new task for approver Failing

    Hello All,

    i have a few jobs under VI_ESS_PWOHelperPWO Send mail new task for approver that are failing to send the email notification.  Below is the error i am getting.

    ErrorMessages = (2019-08-21 14:59:05.247) [810271] Column UID_PersonOrdered does not…

  • Unable to configure new Group in IT Shop - OOB Request

    Hello Experts,

    we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either…

  • Cherwell (ITSM) Product integration with OneIM

    Hello Experts,

    Has anyone worked with Chewell(AN ITSM) Procuct to integrate it with OneIM?  if so, any kind of information would be greatly appreciated.

    Thanks,

    JP

  • How can i increase character length of "Reason" field when submitting the Request in ITSHOP?

    Hello Experts,

    We have a need to expand the character limit on the "Reason" Field to accomodate additional notes for the users to put in the requests.  Where can i find this?  i tried looking in to Web Designer but was not able to find it...…

  • Attestation AutoRemoveMemberships not triggering custom process chain on DELETE object event

    Hello

    I have created a process chain that gets triggered by the "delete" Object event on records in "ADSAccountInADSGroup table.

    If i use the object browser to delete the record from "ADSAccountInADSGroup" the process chain fires successfully…

  • Is there an audit report for Object Changes besides History Database or Time Trace?

    Hello Experts,

    Our Audit department has asked for a report that shows when a user account has any changes done to it.  They are needing the details as to What, When, by whom(the Change auditor shows just the sa account)  they need which user made the change…

  • How to Run a Report of All Assigned users to a Business Role

    Hello Experts,

    We have some business roles that are driven by a dynamic assignments based on their Deprtment, Title and Location.  I am trying to see if there is a way to have a report on all the members of those roles.  If i can do it in OneIM, Great! 

  • Upgrading OneIM 7.0.2 to 8.1

    Hi,

    Can we upgrade from OneIM 7.0.2 to OneIM 8.1 directly? if not what is the best approach.

    Thanks,

    Suresh

  • How do i enable to someone in IT Shop to submit request for others?

    Hello Experts,

    We have a situation where someone needs to be able to submit requests in IT Shop for people other than their direct reports.  Basically acting like a security Point of contact.  out of the box, you can only see or request access for people…

  • Is there a way to Limit OneIM to use only Child Domain for GC Query instead of Parent?

    Hello Experts,

    We have been having a weird issue with our OneIM version 8.0.1.  We have multiple domains and 2 of the 3 domains are working with no errors.  One of the Domain we have is having all kinds of issues.  The difference is the 2 working domains…

  • OneIM Assigning groups from two different domains to One Businessrole

    Hello Experts,

    I have a bit of an issue at my hand that i need your help with.  We have built several Business roles that are based on Department, Title and Location with dynamic roles.  we have a where clause defined in SQL portion in the Dynamic Rule…

  • Cannot use system user login on DBCompiler after migration from v6.1.4 to v7.0.3.

    Hi all,

    My situation: Existing 1IM v6.1.4 Prod, MS SQL DB, currently testing building reference systems in order to practice migrating from v6.1.4 to v7.0.3 using some Professional Services help and tools. 

    I wanted to see what a migrated system will…

  • Login to terminal server permitted <-> TSAllowLogonTerminalServer and Login hours <-> LogonHours (String) set to Deny by defaultone

    Hi All,

    We have run in to an issue when a we create a user account, OneIM is setting the two attributes to deny by default... how can i either disable this or make it enable by default?  

    Thank you for your help.

  • How to check the object is modified by other processes or scripts

    Dear All,

    Is there any option to check the object is used by other processes or Scripts. I am calling a script from script component to modify an object which is in parallel used by another process so i am getting below error. I wanted to save the changes…