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  • Restrict property to be read-only


    Can someone tell me if a script can be used to restrict property to be read only for my profile? v8.1.3

    We have a need to ensure that internal employees don't edit certain things since most data comes from HR.

    External users should be able to…

  • White pages view for external employees


    Can anyone tell me why an external employee is unable to view terminated people in the white pages?

    I have a need for some non-employees to view details on a terminated employee.

    This is due to our Help Desk having some external employees and need…

  • Web Portal timeout duration vs RSTS authentication


    My question concerns to Web portal session timeout.

    In my use-case I had to setup a timeout session to 15 minutes.

    I've followed this guideline…

  • Web Portal Installation HTTP Error 500.19 - Internal Server Error

    I am building a sandbox installation of OID 8.1.2 in a vm with Windows Server 2019 and SQL Server 2019.

    I set up the IIS with Windows Authentication and enabled this for the default web site, then installed the Web Portal using the OID installer. When…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Overview not showing ADSAccount in v8.1 web portal


    I just upgraded to 8.1 and now the ADSAccount is not showing in the Overview on the web portal.

    In version 7.x when going to the Person you can check the overview and the ADSAccount was there now it is gone.

    Can anyone tell me how to activate the…

  • Password Reset Portal with Starling

    Hi All,

    I need to combine Password Reset Portal with One Identity Starling to permit users to reset password themselves, without passcode generated by Helpdesk/Manager.

    Is it possible in the last release 8.1? I follow set up step as shows in "https…

  • Sorting drop down list v 7.13


    Can anyone tell me if there is a way to sort a drop down list field in the web portal?

    I don't want the list to be sorted alphabetically. 

    Thank you,


  • Add new employee button is greyed out v7.1.3


    Is anyone aware of a defect on the web portal that will not allow people to add new employees?

    I have the proper conditions but something is not allowing users that don;t have any sponsored account to "Add New employees"

    I have a ticket…

  • Attestation - Exception in web portal when clicking View Object Details

    I'm creating a new Attestation, using 1IM version 7.0.3. The base objects are PersonWantsOrg.

    When I create a case and click on 'View Object Details' I get the following exception:

    2018-05-10 17:58:21.7179 ERROR (VI.WebRuntime.Communication…

  • Disable new report option from end user in web portal.

    Hi All,


    Need quick help, if we want to restrict all users and allow only some of admin to create new report in web portal under reports, how can we achieve same?

    oneIM v8 STD.

    Thanks and Regards.

  • How update customer logo in existing reports.

    In Q1IM version 8.0, how to update customer logo instead of existing 1IM logo and also how to update web browser title value?

  • Webportal Index Search

    The index-based search returns results for substrings only if they are at the beginning of a word (see table).
    It is expected that the index search will also yield results if the search string is within a word. Analogous to the SQL search with like '%…

  • Clean Portal Installation

    Hi all


    After updating Identity Manager from V 7.1.2 to 8.0.0 I find some inconsistencies in the web portal (VI_StandardWeb).

    As recommended I enabled "enhanced checking" during compilation and I get 21 errors in modules that were not modified by us.…

  • Is it possible to change web portal title

    Hello, we have a requirement that the title of the web portal pages has to be changed to customer name.

    for example

    "Login - Dell One Identity Manager" should be changed to "Login - Customer Name

    "Home Page - Dell One Identity…

  • Web Portal: An Exception has occurred while executing the form method

    Hello Guys, 

    I have added and removed some fields for the User Registration form using the Web Designer. 

    One of the fields i added was Manager however after compiling and testing, the following error appears when i try to click on the Assign button with no…