Browse By Tags

  • How do i add a custom field and map it to HR Feed?

    Hello Experts,

    So i have a need to add a field to identify employees that are considered "REMOTE".  Currently we don't have a way to identify them.  We receive a field in our HR feed that identifies them as 1=Yes, 0=No for remote user.  This…

  • Changing Hostname of a JobServer in the Designer

    I have a scenario where I have two job servers (one active and one is passive state), both are configured with similar machine roles, both are in different data centers.

    Currently I want to failover my primary job server to the passive one by changing…

  • Using 1IM 6.1.4sp4, need to create a sort of Reference system, removing user data and current domain, keeping all customizations, connecting to a new domain

    Currently using 1IM v6.1.4sp4

    I need to build another environment by creating a Reference System from my current system, keeping all customizations, removing all user data and the current domain.

    Steps taken:

    1 Copied current 1IM DB

    2 Renamed DB

    3  Complete…

  • "Active Assignment Requests" box in the Person Overview

    Hello everyone! I am curious about the category "Active Assignment Requests" in the Person Overview Page, what is the significance of  this information? 

    My understanding is that it list all the requests raised by a user in IT shop which are still…

  • IT Shop still showing "InActive" employees.

    Hello All,

    We are having a little issue with InActive employees still showing on Web portal for managers in their direct reports.  I have the parameter set  for "QER\ITShop\AutoCloseInactivePerson"... Is there anything else that i need to do to remove those…

  • Unable to configure new Group in IT Shop - OOB Request

    Hello Experts,

    we have run in to a little bit of a snag.  When users are requesting a new AD Group on IT Shop they are picking the OOB option "Create New Group".  When their manager receives the request, they cannot approve it... they can either…

  • Cherwell (ITSM) Product integration with OneIM

    Hello Experts,

    Has anyone worked with Chewell(AN ITSM) Procuct to integrate it with OneIM?  if so, any kind of information would be greatly appreciated.



  • How can i increase character length of "Reason" field when submitting the Request in ITSHOP?

    Hello Experts,

    We have a need to expand the character limit on the "Reason" Field to accomodate additional notes for the users to put in the requests.  Where can i find this?  i tried looking in to Web Designer but was not able to find it...…

  • Is there an audit report for Object Changes besides History Database or Time Trace?

    Hello Experts,

    Our Audit department has asked for a report that shows when a user account has any changes done to it.  They are needing the details as to What, When, by whom(the Change auditor shows just the sa account)  they need which user made the change…

  • How to Run a Report of All Assigned users to a Business Role

    Hello Experts,

    We have some business roles that are driven by a dynamic assignments based on their Deprtment, Title and Location.  I am trying to see if there is a way to have a report on all the members of those roles.  If i can do it in OneIM, Great! 

  • Is there a way to Limit OneIM to use only Child Domain for GC Query instead of Parent?

    Hello Experts,

    We have been having a weird issue with our OneIM version 8.0.1.  We have multiple domains and 2 of the 3 domains are working with no errors.  One of the Domain we have is having all kinds of issues.  The difference is the 2 working domains…

  • DPRProjectionStartInfo_Synchronization running for over 24 Hours

    Hello All,

    i have an issue with a Sync Process that has been running over 24 hours now.  Its our nightly sync from AD to OneIM.  we have it scheduled to run at night to bring in changes from one of our domain that is not managed thru oneIM.  i now have jobs…

  • Full Sync Problems wih SAP

    We have noticed that we have a problem with the synchronization with SAP.
    Due to several errors, we took a closer look at the log and discovered the following message:

    "Process task FullSync failed"

    However, the job VI_SAP_SAPMandant_FullSync…

  • SAP Sync Problems - Process task FullSync Failed


    we are running Quest One Identity Manager in version 6.1.3 in our productive environment.
    Due to several errors with SAP, we checked the logs for errors and found that the following message appears there.

        Start processing object class …
  • How to check the object is modified by other processes or scripts

    Dear All,

    Is there any option to check the object is used by other processes or Scripts. I am calling a script from script component to modify an object which is in parallel used by another process so i am getting below error. I wanted to save the changes…

  • Trying to create a Reference System from my Prod Environment using The Data Transporter. Anyone have a recipe for doing this> (1IM 6.1.4)


    1IM 6.1.4 on windows servers, MS SQL DB.

    I am trying to create a reference system and have created a empty 6.1.4 DB. Now I am trying to copy non user data to the target empty system.

    Using Data Transporter I get many errors because related table…

  • Quest One Identity Manager gains SAP Certification

    Let’s face it: your users have too many passwords. That means that your IT team is managing too many identities for each user: one for your SAP system, one for your e-mail software, one for Linux-based applications, and one for Active Directory. Quest…

  • Defining policy violations with Quest One Identity Manager

    Recently I was asked if Quest One Identity Manager supported the ability to define policy violations within and across applications, resources and target systems and by luck I came across a good explanation by a colleague which I decide to add a couple…

  • An easy access certification process for managers

    If you've been following Jackson Shaw's blog (which by the way, we actually syndicate his latest 5 posts at the bottom of our main blog overview page), you'll have noticed that he recently wrote about a couple videos that Solution Architect Barry…

  • Extending the WebShop End User Account Registration

    Aim of this post is to show how easy it is to extend the default anonymous user account registration process to add new fields to the registration form. This feature is available out-of-the-box with version 5.1 of Quest One Identity Manager and allows…
  • SC Magazine Review: Quest One Identity Manager with ActiveRoles Server

    Peter Stephensen of SC Magazine has recently reviewed our flagship products as part of an ongoing evaluation. Peter went through the installations of both products from scratch and configured them both.

    Something to note is that the testing included…

  • Quest takes the lead in Innovation Leadership according to KuppingerCole

    This month, KuppingerCole released their Leadership Compass for Identity Provisioning and we are pleased to see that they named Quest Software (now part of Dell) an overall leader. For this report, the firm evaluated our Quest One Identity Manager solution…

  • The Data Governance with IAM Continues with One Identity

    In one of my favorite “The Lord of the Rings” movie moments, Gimli (the dwarf played hilariously by John Rhys-Davies) explains to Eowyn (the female warrior played by Miranda Otto) that since few people outside their homelands see dwarf women, there’s…

  • IAM Myth Busting: Auditors are IT's Darth Vader

    The myth du jour: When the auditors are heading your way, Darth Vader’s march music should accompany them as they make their way down the halls.

    Audits are scary. If you're not prepared, there are obvious reasons to be afraid. (Or is it that there…

  • IAM Myth Busting: Unstructured data is governance kryptonite

    The myth you will hear in the hallways of IAM conferences: Unstructured data is so different that application data or user groups that you need a unique solution to tackle governance and access management.

    Unstructured data, all those files in folders…