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  • One Identity Safeguard for partner internal use

    Ensuring the correct management and protection of privilege accounts is a crucial requirement for all companies. To help our valued partners protect their business, One Identity is pleased to launch a Safeguard for Internal use promotion.

    Receive 80% off…

  • SPP - Oracle change password

    Hi all,

    where i can schedule the oracle password change account?

    I need to force change at the end of request time validity, plus 5 minutes.



  • Safeguard Decommissionig


    I was wondering, is there a standard procedure to decommissioning the physical device for SPS, SPP and Defender solutions?
    So, the complete secure erasing of data on the disks? Beyond restoring factory settings.


  • manage entitlements

    Hi All,

    I have many ldap groups and for each group there is an entitlement (2 access request policy: spp initiated & sps initiated) different target. 

    It is possible to duplicate entitlements with its access request policy?

    after duplication of that…

  • VNC connection through SPS it not working


    I am trying to connect RealVNC through VNC connection of SPS.

    I setting proxy IP of SPS in RealVNC but it is not working giving error 

    Unable to connect via (IP SPS :9500) : Timed out waiting for a
    response from the computer

    did any one receive this issue…

  • Safeguard SPP : Fail To check SSH Key.


    Could you help me please understand what happen when i try to check SSH key in Safeguard SPP as i always get an error message saying this :

    "SSH Server on asset Oracle Linux is configured to run the authorized key command none as account 0…

  • Private Key ssh connection error

    • A new user has been generated and the ssh keys have been created for that user with the ssh-keygen tool.
    • I have created an asset of a Linux Ubuntu machine.
    • When I put the previously created user and import the private key as authentication method I get…
  • can't change password for New discovered accounts


    kindly help for below error as change password and check password tasks couldn't be done successfully

    Queuing task.
    Starting task.
    Looking up user information for ***.
    Changing password for account ***.
    Unable to log in to the asset using service…

  • Safeguard to manage Identity Manager accounts

    We want to use Safeguard to manage One Identity Manager's system user accounts.

    What is the best way to acomplish that?

  • MSSQL connection through SPS it not working with Windows authentication


    I am trying to connect SQL management studio to a SQL server through MSSQL connection of SPS.

    The connection using the Windows authentication is not working giving error 

    No username specified
    A connection was successfully established with the server…

  • Can't complete SPP initial setup without OS licensing


    I need to setup test environment using trial version v 6.0 LTS, but initial setup can't complete.

    issue was in OS licensing,

    As it is test environment, I don't have OS key for it.

    So, How can i skip OS licensing? 

    please also define the OS…

  • Updating SPP from 2.9 to 2.11


    I'm having problems at one of our customers with updating SPP to 2.11 version. Everytime I get the error in the pictures.

    Is there anything I can do besides a clean install? If so, is there an option to export-import settings?

    Image ( )


  • One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    One Identity Safeguard for Privileged Passwords 6.0 LTS is now live on the Support Portal!

    The versioning of the product has changed to align with the same versioning system used by One Identity Safeguard for Privileged Sessions. Release 6.0 LTS is the…

  • Spp esx


    I am trying to deploy spp 2.11 to vmware esx 6.5u3 

    After i start the virtual machine, it stuck at diagnosing windows. 

    Any idea 

  • Safeguard for Privileged Sessions Program - Deemed Critical Infrastructure? Get a free six-month license

    Secure remote access for your privileged users who must access critical systems and data

    We realize that organizations have to rapidly transition to remote workforce. This can be particularly challenging with privileged users who now must work from home…

  • Safeguard SPS - Access archived sessions


    Hope you all are safe.

    I have an inquiry about play archived recorded videos through SPS search panel.

    I just found the archived sessions logs, and couldn't play rendered videos or check analytical behavior.

    and kindly verify please in case of…

  • How to use WinSCP for file transfer from one identity safeguard client

    We are not able to setup WinSCP usage using SPP and SPS. While rasing request for unix account we geeting option for SSH and view password. How to set access workflow for WinSCP or any other third party client for file transfer

  • Initial Setup of SPP & SPS on VM Ware

    Hello Experts,

    Can anyone suggest here, how to do initial setup of SPS & SPP on VMWare? We deployed iso and OVA image on VM and we are not able to assign IP to SPP & SPS.

    1. in case of SPP we logged in through Bootstrap administrator but for SPS…

  • Best Practices for Privileged Account Creation


    Is any of the below approaches better and more secure than the other for RDP sessions?

    1) Configuring a personal privileged account for each administrator (ex: tom-admin), and adding the account to the assets local admin group. Then configuring a…

  • SPP: urls in email template


    please instruct how to format urls nicely in email templates in SPP (Settings > External integrations > Email > Email Templates) . Please also share what markup language is to be used and what are the formatting options.


  • Edit web interface

    Hi, I have two questions:

    1- Is it possible to edit the logo and add branding to the web interface? and how?

    2- Is it possible to remove local login option and only default to domain login? and how?

    We have the physical appliances

    Safeguard for Privileged…

  • SPS as RD Gateway


    We are planning to deploy OneIdentity SPS for session monitoring. We want to deploy it as a Remote Desktop Gateway in front of a windows server (Session Host) so that HTTP session will be recorded and replayed as video.

    I want to know if it will…

  • Web UI issues with RDP sessions


    We have Safeguard for Privileged Passwords, version 2.11 installed and we have two issues with the Web UI:

    -First issue:

    When a user requests a session and click on the play button to start the session it shows this message: 

    "Session launched.…