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  • How to call a remote powershell script from within a ARS workflow?

    Hi all, 

    Using ARS 7.4.3. I have a rather long Powershell script which I would like to start from a workflow. Meaning the workflow starts an Active Roles Powershell script which then fires the external script. In a normal powershell command windows, I…

  • Calculate number of approvers for custom decision step


    OneIM 8.1 

    IT Shop.

    I created custom decision step in custom workflow with custom approval procedure.

    Approval procedure can return some approvers. 

    I need that all approvers from the custom approval procedure will make decision.

    How can I calculate…

  • Populate attribute with list of Server Names

    I am trying to build a Workflow for User Logon restrictions. I need the workflow to search for servers that exist in different groups, OU's or managed Unit. If necessary i can consolidate them into 1. The issue is I need to then populate the user attribute…

  • Undo Deprovision with Workflow fails due to defect.. Work around?

    It seams UndoDeprovison is not possible in a work flow when you have Quest Change auditor integration.

    See this KB for details: UndoDeprovision with Workflow fails with error "Specified method is not supported" if Change Auditor Deprovision policy is applied…

  • Stale User Deprovision and Undoing deprovision

    I have a workflow that runs ever night. It will automatically deprovision any user with a certain timeframe of inactivity. Every now and then, a user does attempt to use their account and we have a process to undo the deprovisioned status in place. However…

  • distribution list members -workflow

    I am trying to create a workflow to send a list of group members to the group owner every so often to validate correct group members.

  • try catch not working

    I wrote a custom powershell script and have it run in a workflow.

    I'm having an issue with the try catch statement. If I remove try catch and just run the command inside the try method, the workflow executes fine. However, when a try catch is added,…

  • Quickconnect Deprovision from DB2 Table to Active Roles

    Source System: DB2 Table

    Destination: Active Roles Server

    I have the synchronization service read data from a table. This table is formed by user submission to deprovision accounts. From the sync server, I send a deprovision job over to Active Roles…

  • powershell report workflow run history parameters

    I'm trying to provide people with a powershell report on the run history of a workflow, and include the parameters that were defined on them.

    You can see the parameter if you right-click the workflow and check the run history from there. But I'm unable…

  • Create Workflow with input form for collecting input data

    Hello All,

    I am relatively new to AR, and I have to create a worklow for new users. If the User is created, a multi admin workflow should start. Initialision of the workflow is clear for me. Now the challenge, where I did not know how to achieve this…

  • Recommendations please...

    Hi everyone,

    Looking for good tutorials / documentation on provisioning / approvals. Training is on the horizon, but I need something to get me through the short term.



  • ARS Script Wiki and Best Practices. Still existing on Quest Website? Or only dead links to Dell Software?

    Hello All,

    I have to implement a solution, where I have to use Workflows with partly User Input and also getting Workflow information in Scripting (prefered PowerShell). I searched these forum for Knowledge about it, but I could not find much. And the…

  • Is authentication method workflow step mandatory for resetting password workflow?


    I am using password manager 5.8.2.

    I have a requirement that a helpdesk user can reset password for employee without any authentication.

    I have some employee who does not need to create a QA profile. If those employees call to the help desk for reset…

  • User Creation Workflow - Name Collisions

    I've set up a workflow that creates secondary Admin Accounts based off of the first character of a first name, last name, and then 'a'. So John Smith would be It works great except for when we already have a Jake Sam for instance. It simply…

  • Approval procedure for delegations

    (Ver 7.1.2)

    Hello again experts,


    Let me explain what we want to do and how have we tried to do so.

    So our aim is to create an approval workflow for delegations in which the person you are delegating to has to approve it (“accept” that delegation). Sounds…

  • IT-SHOP requested item is not processing.Still lying as "Request Status =Request" under Request details.

    we have request for an items in IT-SHOP.It has been pending for 4 days.The next level of approver  is Manger.In Manager tool under IT-SHOP ,i checked the pending  request and i could see this user .i checked the approval History,request details 'Request…

  • Azure attributes usage slow down dramatically ARS 7.2.1 response time


    when i have followed  the "Configuring Azure in Active Roles 7.2 - Part 1 and 2" videos, ARS Synchronization slow down dramatically when i use ARS connectors based on users objects.

    I have made my own test and i have found that when i do query…

  • where can i see the pending approval for any requested IT-SHOP Items.

    where can i  see the pending approval for any requested IT-SHOP Items .Can i see this Manager tool or any other tool available to see where the current process is pending with..One user told us they have requested foe an item and cant get the AD group…

  • Create multi-functional button within ARS Web



    I am trying to create a new button within ARS web. 

    This button would need to , Expire the user account. Disable the account, Change the password and also write a description, 

    Is there anyway to do this or would we need to create a new script for…

  • Approval/Attestation Escalation workflow, timeout isn't resetting if flow returns to the previously escalated step, so it immediately escalates again without waiting

    If I have an approval or attestation workflow in which an approval step has an escalation step in which it returns to an earlier workflow(like a calculated decision to re-check values), if the workflow times out and executes the escalation path, if it…

  • Workflow to add a user to an Admin group, then automatically remove them in X days.

        Management has asked that we limit the time a user is a member of the Enterprise Admins group.  I am copying a workflow that we use for approval of membership in the Domain Admins group, however I see no way to add a time component to the workflow.  Is…

  • change user password via workflow

    I would like to automate the KRBTGT user password reset via a workflow as a countermeasure to the Golden ticket problem.

    I've tried to set up a workflow that makes works as follow


    search activity looks for users  in active directory with condition samaccountname…

  • Integrating a Web Service call (script) in an approval workflow

    Hello community,


    I'm trying to create a custom approval workflow where there is a custom step with the approval procedure 'EX - Approvals to be made externally' and the event 'CREATEUSER'. After this, in Designer I created a process in the table PersonWantsOrg…

  • Can I start synchronization from a script?

    I have a business requirement to start a synchronization ad hoc, via a REST call.   I can start a script remotely, through REST, so I just need a script that will start my sync project workflow.

    I can't find a way to start a sync workflow directly, so I…

  • Built in group approval workflow

    Is there a reason that administrative users do not seem to be starting the built in group membership approval workflow?