Reset passwords

Dear Team,

I am getting the notification to reset failed of some accounts.

once I checked the test system is successful of both the systems and when I check the functional account it is generating some error below are the logs:-

- TPAM version 2.5.923

- Platform - HPUX and Solaris

[07/04/2021 10:19:58] Gathering the check details for svcpam on hvac02
[07/04/2021 10:19:58] Retrieving the password hash for svcpam on hvac02 (Solaris System) using svcpam...
[07/04/2021 10:19:59] spawn -nottyinit /usr/bin/ssh -v -t -2 -l svcpam -i /home/edmzpar/keys/RSAprivate -i /home/edmzpar/keys/id_dsa -i /home/edmzpar/keys/hpux_dsa -p 22 -o BatchMode=yes -o PasswordAuthentication=no -o ConnectTimeout=60 10.1.10.10 grep s
vcpam /etc/shadow
[07/04/2021 10:19:59] OpenSSH_7.4p1, OpenSSL 1.0.2j 26 Sep 2016
[07/04/2021 10:19:59] debug1: Reading configuration data /etc/ssh_config
[07/04/2021 10:19:59] debug1: Connecting to 10.1.10.10 [10.1.10.10] port 22.
[07/04/2021 10:19:59] debug1: fd 3 clearing O_NONBLOCK
[07/04/2021 10:19:59] debug1: Connection established.
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/RSAprivate type -1
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/RSAprivate-cert type -1
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/id_dsa type -1
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/id_dsa-cert type -1
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/hpux_dsa type -1
[07/04/2021 10:19:59] debug1: key_load_public: No such file or directory
[07/04/2021 10:19:59] debug1: identity file /home/edmzpar/keys/hpux_dsa-cert type -1
[07/04/2021 10:19:59] debug1: Enabling compatibility mode for protocol 2.0
[07/04/2021 10:19:59] debug1: Local version string SSH-2.0-OpenSSH_7.4
[07/04/2021 10:19:59] debug1: Remote protocol version 2.0, remote software version OpenSSH_8.1
[07/04/2021 10:19:59] debug1: match: OpenSSH_8.1 pat OpenSSH* compat 0x04000000
[07/04/2021 10:19:59] debug1: Authenticating to 10.1.10.10:22 as 'svcpam'
[07/04/2021 10:19:59] debug1: SSH2_MSG_KEXINIT sent
[07/04/2021 10:19:59] debug1: SSH2_MSG_KEXINIT received
[07/04/2021 10:19:59] debug1: kex: algorithm: curve25519-sha256
[07/04/2021 10:19:59] debug1: kex: host key algorithm: ssh-rsa
[07/04/2021 10:19:59] debug1: kex: server->client cipher: aes128-ctr MAC: hmac-sha2-256 compression: none
[07/04/2021 10:19:59] debug1: kex: client->server cipher: aes128-ctr MAC: hmac-sha2-256 compression: none
[07/04/2021 10:19:59] debug1: expecting SSH2_MSG_KEX_ECDH_REPLY
[07/04/2021 10:19:59] debug1: Server host key: ssh-rsa SHA256:kDhUhegXc0JcaEP4uT27OkZPogezBMAM12CCQMiTTQo
[07/04/2021 10:19:59] debug1: Host '10.1.10.10' is known and matches the RSA host key.
[07/04/2021 10:19:59] debug1: Found key in /home/QuestService/.ssh/known_hosts:45
[07/04/2021 10:19:59] debug1: rekey after 4294967296 blocks
[07/04/2021 10:19:59] debug1: SSH2_MSG_NEWKEYS sent
[07/04/2021 10:19:59] debug1: expecting SSH2_MSG_NEWKEYS
[07/04/2021 10:19:59] debug1: SSH2_MSG_NEWKEYS received
[07/04/2021 10:19:59] debug1: rekey after 4294967296 blocks
[07/04/2021 10:19:59] debug1: SSH2_MSG_EXT_INFO received
[07/04/2021 10:19:59] debug1: kex_input_ext_info: server-sig-algs=<ssh-ed25519,ssh-rsa,rsa-sha2-256,rsa-sha2-512,ssh-dss,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521>
[07/04/2021 10:19:59] debug1: SSH2_MSG_SERVICE_ACCEPT received

[07/04/2021 10:19:59] debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,password,keyboard-interactive
[07/04/2021 10:19:59] debug1: Next authentication method: publickey
[07/04/2021 10:19:59] debug1: Trying private key: /home/edmzpar/keys/RSAprivate
[07/04/2021 10:19:59] debug1: Authentication succeeded (publickey).
[07/04/2021 10:19:59] Authenticated to 10.1.10.10 ([10.1.10.10]:22).
[07/04/2021 10:19:59] debug1: channel 0: new [client-session]
[07/04/2021 10:19:59] debug1: Entering interactive session.
[07/04/2021 10:19:59] debug1: pledge: network
[07/04/2021 10:19:59] debug1: client_input_global_request: rtype hostkeys-00@openssh.com want_reply 0
[07/04/2021 10:19:59] debug1: Sending command: grep svcpam /etc/shadow
[07/04/2021 10:19:59] debug1: client_input_channel_req: channel 0 rtype exit-status reply 0
[07/04/2021 10:19:59] debug1: client_input_channel_req: channel 0 rtype eow@openssh.com reply 0
[07/04/2021 10:19:59] debug1: channel 0: free: client-session, nchannels 1
[07/04/2021 10:19:59] Connection to 10.1.10.10 closed.
[07/04/2021 10:19:59] Transferred: sent 2472, received 5248 bytes, in 0.3 seconds
[07/04/2021 10:19:59] Bytes per second: sent 9887.4, received 20990.8
[07/04/2021 10:19:59] debug1: Exit status 0
[07/04/2021 10:19:59] The password for hvac02/svcpam in TPAM DOES NOT MATCH the managed system!
[07/04/2021 10:20:00] Processed the password check for svcpam on hvac02 in 1.0160581 seconds

what should i need to do to resolve this.?

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