[MUSIC PLAYING] I'm Mike Thompson, managing partner for ICSynergy International. ICSynergy International has been around for almost 15 years now.
We choose One Identity as one of our most important partnerships for a couple of reasons. The relationships that we've built with every single component part-- whether it's the product organization, the services organization, probably most importantly for me, a sales organization-- is different from any other relationship we have. And that changes the dynamics of the relationship in front of the customer.
So there's this comfort level when we're talking with a customer or when we're putting together a proposal for a customer-- as a team, ICSynergy and One Identity, it's very transparent and comfortable. It isn't prescribed. We know what each other is thinking, almost.
Being Partner of the Year is incredible, but what's even better is to see the person that leads our One Identity practice become the practitioner of the year. That's cool.
When we look at the portfolio of solutions that ICSynergy brings from the consulting side of the house and then One Identity, we tend to zero in on a couple of things. So there's the traditional audit certifications, attestations, that every public company needs to follow so that the people that are testing don't go to jail. What we're seeing is this dramatic shift. So it's cloud, but what we're seeing is our customers living in the service now.
So the fact that we've been able to put together solutions together, One Identity and ICSynergy-- and I'm bringing the product team to bear here, the services team to bear-- that are really comprehensive, but more importantly, easy to use-- if you're living in a solution like ServiceNow where it's doing everything, you have to make sure you can provision your solutions, your applications, your end users, give them what they need when they want it, and then, of course, take it away. So that adds a level of complexity that we feel we've just got a unique solution with the folks from One Identity.
Analytics is becoming the key to running the business, and having the ability to look at things before they happen is hugely important to our clients. So I like the approach that One Identity is taking. I like the measure approach.
The reason we've been in business for 15 years is really simple. We don't fail. They have an inordinate amount of trust. So when people put their faith in us, they put their trust in us, we're going to make sure that we don't disappoint them.
We've had customers for eight or nine years. Some of the customers are new customers that we see the same sorts of relationships building. And that's where you build the trust. You build a relationship, and in my mind, relationships are everything.