IT service management (ITSM) solutions must ensure controls are in place to meet the ever-stringent security and compliance requirements around user access to sensitive applications. IGA and ITSM solutions share the common goal of improving productivity through automation. Identity Governance and ITSM together enable provisioning for accounts and groups as well as management of users' access to different roles and groups. IGA provides governance to disconnected applications serviced by ITSM solutions.
The integration of Identity Manager ServiceNow Connector enables provisioning for ServiceNow accounts and groups as well as management of users’ access to different roles and groups.
The 2021 KuppingerCole Market Compass covers IGA (Identity Governance & Administration) solutions with integration into ServiceNow infrastructures. This integration becomes increasingly relevant, with ServiceNow counting amongst the leaders in IT Service
IAM for Cyber Insurance: Beyond 2FA
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The Impact of Expanding Attack Surfaces on Enterprise Cybersecurity and Why You Need a Strong IAM Posture
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