• Web portal logo issue with load balancer

    Hi everyone,

    My environment consists of two servers connected to a load balancer. I installed the API Server on both servers, and within the API Server I inserted the new logo file for the web portal. I then configured the new logo from the One Identity…

  • Error when searching for person in ITShop

    Hi everyone,

    I’m quite new to troubleshooting One Identity and need some help.

    When I search for a user (for example a recipient) in the IT Shop Web Portal, I get this error message:

    “An error occurred while processing your request. Check the application…

  • Custom API issue in 9.3 Angular Web Portal

    Hi everyone,

    I created a plugin to add custom APIs to my 9.3 installation and then I loaded the plugin via the Software Loader.

    Next I need to import the plugin to my Angular Web Portal project. This is official guide about this topic: Identity Manager…

  • Angular development - How to redirect to a view passing some filter parameters

    Hello,

    We are developing in a 9.3 version environment, a new tile that appears in the home page of the Web Portal, that is similar to the My Direct Reports.

    This new tile shows all my direct reports that are deactivated (Temporary, Risk, Permanently).

  • Issue with incorrect TypedClient generation in Custom imx-api-ccc (Custom API) Angular WebPortal

    Hello All,
    We are experiencing issues with the generation of the 
    TypedClient class in our custom imx-api-ccc API. Below a screenshot showing how the TypedClient class should look and looked up to this point, with all the expected wrappers and properties.
     .

    Here…

  • Exposing Custom API Endpoint Schema to Angular Portal (GetSchema Issue Follow-Up)

    Hello dear community,

    I wanted to follow up on Nikolai's previous question regarding the schema exposure for custom CompositionApi endpoints in the Angular portal: Expose Dynamic Schema in QBM CompositionApi Endpoint in IMX API wrapper - Forum - Identity…

  • Missing Identity in My Responsibilities card on dashboard

    Hi,

    I'm missing the "Identity" entry in the "My Responsibility" card on my dashboard.
    I have identities witch I directly responsible for.
    Other entries are there, as example System Entitlements or Business Roles.


    Why is it no longer…

  • Custom theme on One Identity Manager 9.3 Web Portal stops working after first load

    Hi everyone,

    I'm running into a strange issue while trying to apply a custom theme to the One Identity Manager 9.3 Web Portal. Here's the step-by-step I followed:

    1. Cloned the official Angular portal project from One Identity’s GitHub.
    2. Modified…
  • Web Portal account Search

    Hello!

    I'm using Identity Manager 9.2.1.

    I've created a custom page on the Web Designer Web Portal showing all accounts from UNSAccount (excluding orphans), but the default search function isn't working properly. For instance, if I type "user1…

  • Global views in Web portal - 9.3 Version

    Hello guys,

    It is a nice feature to be able to create personal views in the Web portal and set it as the default view so that when you return to that view, the same columns and filters are still there.

    Is it possible to create, somehow in OneIM, a global…

  • In Contracts page to get the additonal columns

    hello, im new to one identity angular portal, 
    In the Contracts Page, i have two question:

    1. i want to add the additional columns in the view setting drop down, is there any api to be performed to get the all the list of columns there.
    2. if we click one…

  • Filling a custom column created in Person using a Column Liimted Values from the web portal

    So i've created a new column in the Person table, and i want it to be filled with a list of fixed values in a web portal form, so i've made the list in the webdesigner but when sending the request, it does all the other things but doesn't fill the custom…

  • Error while accessing to Data administration > Data explorer > System entitlements > Memberships

    Hello everyone,

    I'm working on a custom permission group and a custom application role based on it.

    When from the Web protal i try to access to the section Data administration > Data explorer > System entitlements > Memberships it returns me the error…

  • Filtering Data explorer sections based on user application role

    Hello everyone,

    I'm working on a custom permission group and a custom application role based on it.

    The request is to filter the sections in the data explorer section of the portal such as user account and system roles based on the user application…

  • Manager unable to revoke subordinates' access in Web Portal – One Identity Manager 9.3

    Hello,

    We are using One Identity Manager 9.3 and noticed that, even with the manager role, a manager is unable to revoke access that has already been approved and assigned to their subordinates via the Web Portal.

    Current scenario:

    • The manager is able…
  • Overridable calculated new request properties

    We are working on a request form using the new Request Properties.

    The requirement is like, when user click on a product, it appears a form and asks few fields to fill up.

    One of those fields would be ‘User ID’.

    The requirement is, when the…

  • Problem in creating user on the portal, skipping ID(CentralAccount).

    Hello, I am Rafael, a technician at Cintech Brazil. We are working on a project with the company Sanepar and we have a problem related to user creation on the portal, specifically in CentralAccount. We are facing an issue with the creation of Keys (Identifier…

  • How to trigger approval workflow after a identity is inserted into Person table through web designer?

    Hello,

    I am currently using the OOTB functionality in web designer for creating a Identity.

    After the details are entered in web page and clicking on save, the record gets inserted into Person table in inactive state(I am making the status as inactive…

  • How to enable custom theme branding in Angular portal using oneim-api-server (v9.2)

    Hello,

    I am currently working on customizing the Angular end-user portal of One Identity Manager, using the official oneim-api-server Docker image, version 9.2, deployed on Kubernetes.

    I would like to enable the use of custom themes located under:
    /var…

  • Columns returned by portal/admin/person

    A customer has 134 columns on the Person table. 

    When I call portal/admin/person via Postman, I receive 53 columns for a given UID_Person. 

    When I call qerApiService.typedClient.PortalAdminPerson.Get from the portal, I receive an IEntity with only 34 columns…

  • Delegating IT Shop Request Cancellation and Unsubscription Permissions to Service Desk Members via Web Portal

    How to delegate to Service Desk members the ability to cancel or unsubscribe a request in the IT Shop on behalf of any user, performing the action from the web portal.

  • Web Portal unusable after login

    Hi everyone,

    I'm currently testing the API Server / Web Portal (oneidentity/oneim-api:9.2) deployed in Kubernetes, and I’m encountering a critical issue.


    The App Server is deployed and reachable (tested separately).

    The API Server has 2 replicas…

  • App Server Error – /appserver/update/allowed not found (Kubernetes deployment, version 9.2)

    Hello,

    I'm currently deploying One Identity Manager 9.2 in a Kubernetes environment, using the official Docker images:

    • oneidentity/oneim-appserver:9.2

    • oneidentity/oneim-api:9.2

    Context
    • I deployed the App Server with the appropriate environment…

  • Question about custom target systems and account tables

    Hi everyone,

    I'm working on a custom target system, and I noticed there's a table called UNSAccountB, but it doesn't follow the structure I need for my use case.

    Is it considered a good practice to extend the UNSAccountB table to meet custom…

  • Is there a way to limit the available Primary Business Roles in v9.2 web porta\Data Administration\Create Identity?

    Greetings everyone,

    I have a customer that is planning to limit the Data Administration\Create Identity option in the web portal for adding external users only. Their current process involves the assignment of a Primary Business Role to kick-off access…