ARSweb not working for managed domain

This is a common problem where the IIS server and Active Roles service are on two different hosts.  Is that your situation?

Even if not, you will probably find this article helpful.

Thanks Johnny,

I changed the authentication to Basic but now it keeps prompting for credentials, not letting me with any account. Any idea why ? The accounts are from a managed domain which is working fine from the console.

and both IIS, AR & SQL is on the same server. This is a staging environment so i can play around.

@johhnyquest

Hi naveed.siddiqui 

Basic Authentication will always prompt for credentials. but should access a user name and password (with the username in the format Domain\Username).

As for Windows Authentication, are you able to confirm if a user from the domain that Active Roles is installed it can successfully access the web page without entering credentials (when Windows Auth is enabled, ASP.NET impersonation is enabled, and all other disabled)? 

When Windows Auth is enabled, if its prompting for credentials this usually means that the users Kerberos token couldn't be passed to the web server, or a token issue. 

The URL of the Active Roles website should be in either "Local Intranet" or "Trusted Site" zone, as these sites allow your windows token to be shared with the web server.

If we now look at the user trying to access the web interface from one of the other manage domains, could you let me know the trusted relationship between the environments (if any)?