Hello everyone,
I am dealing with a visibility issue in the catalog. The same item has been published on three shelves belonging to different shops. This means that some users see the same product on multiple shelves when they select it from the catalog. In addition, users in certain geographical areas who have shelves with products dedicated to their specific area also see this product, which they should not see.
A user selects the product from the catalog but then has to decide which of the three different shelves to request it from.
For the first point, is it possible to move requests that have already been made on the two wrong shelves to the right one without losing the requests themselves and what they assign?
The second point should then be resolved once the product has been moved to the shelf that gives visibility to the correct geographical area.
Can you help me with this problem by explaining step by step how to proceed?