Hello,
I am currently trying to figure out why linking to our IT shop does not work from our Jira portal.
In Jira we created a portal for users to ask for certain permissions but since we have that worked out through IAM, we just created one text box that links directly to our ITShop, that being https://<domain>/ITShop.
For some reason that link gives the error ERR_TOO_MANY_REDIRECTS. If I copy that link, create new tab, paste it; it works fine.
Albeit this might not be a question for IAM, maybe it is a fault of Jira, I would love to know if you have any theories for why it would do this.