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DGE No Suitable group found

Hi All,

        I have configured Windows Managed host and added a folder under governance and published folder to IT Shop. System able to get resource activity etc.. As well as assigned Read and ReadWrite groups to published folder. Then executed a Request Access from D1IM web portal for published folder.

But VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup script unable to get suitable groups and ended up with error while running funciton called VI_GetMostSuitableGroupDN.  Here are the details:

 

Error: A call to SSPI failed, see inner exception

Parameters for call were:  xxx - NTFS\Folder - RequestWriteAccess -xxxxx

No Suitable group found.

 

I'm using Windows Authentication to connect SQL, NOT SQL ACCOUNT.  So DGE Server Service running under Service Account NOT LOCAL Account

Agent is running same service account.

Environment Details:

Version: D1IM 7.1

DB: MS SQL Server 2012

Any idea what could be causing this issue?

 

Thanks,

Jaipal.

Parents
  • Hi Jaipal,

     

    Were you able to get this resolved? i am having the same issue

     

    2017-03-30 10:42:38 +03:00 - VI.JobService.JobComponents.ScriptComponent - 8417d46b-37de-468a-9d26-6a335a02b791: Errors occured
        Script: VI_GetMostSuitableGroupDN
        Error: Quest.Titan.Common.Exceptions.SystemPlatform.AccessDeniedException: Access was denied while attempting to perform the requested operation.
        Parameters for call were: ARABBANKING - NTFS\Folder - RequestReadAccess - \\ABCBHSAN\E$\DATA\INFOSEC\B. MANAGEMENT\B02. BUSINESS CONTINUITY & DISASTER RECOVERY
        Script: VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup
        No suitable group found.
        [810222] Error executing script 'VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup'.
        [System.Exception] Error in script VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup
        [810306] Error during execution of 'OnSaved' in logic module 'QER.Customizer.PersonWantsOrg'.
        [810092] File system access - Infosec02, Test - 3/30/2017 10:41:56 AM was changed by another user.
           at StdioProcessor.StdioProcessor._Execute(Job job)
           at VI.JobService.JobComponents.ScriptComponent.Activate(String task)
           at VI.JobService.JobComponents.ScriptComponent._TaskScriptExec()
           at VI.DB.Scripting.ScriptRunner.Eval(String key, Object[] parameters)
           ---- Start of Inner Exception ----
           at DynScripts.ProductScripts_eUd1OqE22xcJ1mQWCY7nvks.VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup(String uidPersonWantsOrg)
           ---- Start of Inner Exception ----
           at DynScripts.ProductScripts_eUd1OqE22xcJ1mQWCY7nvks.VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup(String uidPersonWantsOrg)
           at VI.DB.Entities.EntitySingleDbObject.Save()
           at VI.Base.SyncActions.Do(Func`1 action)
           at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
           at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
           ---- Start of Inner Exception ----
           at VI.DB.Entities.EntitySingleDbObject.<>c__DisplayClass36_0.<<Save>b__0>d.MoveNext()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        --- End of stack trace from previous location where exception was thrown ---
           at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification

     

    DGE service and job server are running on different servers. 

     

    Regards

Reply
  • Hi Jaipal,

     

    Were you able to get this resolved? i am having the same issue

     

    2017-03-30 10:42:38 +03:00 - VI.JobService.JobComponents.ScriptComponent - 8417d46b-37de-468a-9d26-6a335a02b791: Errors occured
        Script: VI_GetMostSuitableGroupDN
        Error: Quest.Titan.Common.Exceptions.SystemPlatform.AccessDeniedException: Access was denied while attempting to perform the requested operation.
        Parameters for call were: ARABBANKING - NTFS\Folder - RequestReadAccess - \\ABCBHSAN\E$\DATA\INFOSEC\B. MANAGEMENT\B02. BUSINESS CONTINUITY & DISASTER RECOVERY
        Script: VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup
        No suitable group found.
        [810222] Error executing script 'VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup'.
        [System.Exception] Error in script VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup
        [810306] Error during execution of 'OnSaved' in logic module 'QER.Customizer.PersonWantsOrg'.
        [810092] File system access - Infosec02, Test - 3/30/2017 10:41:56 AM was changed by another user.
           at StdioProcessor.StdioProcessor._Execute(Job job)
           at VI.JobService.JobComponents.ScriptComponent.Activate(String task)
           at VI.JobService.JobComponents.ScriptComponent._TaskScriptExec()
           at VI.DB.Scripting.ScriptRunner.Eval(String key, Object[] parameters)
           ---- Start of Inner Exception ----
           at DynScripts.ProductScripts_eUd1OqE22xcJ1mQWCY7nvks.VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup(String uidPersonWantsOrg)
           ---- Start of Inner Exception ----
           at DynScripts.ProductScripts_eUd1OqE22xcJ1mQWCY7nvks.VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup(String uidPersonWantsOrg)
           at VI.DB.Entities.EntitySingleDbObject.Save()
           at VI.Base.SyncActions.Do(Func`1 action)
           at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
           at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
           ---- Start of Inner Exception ----
           at VI.DB.Entities.EntitySingleDbObject.<>c__DisplayClass36_0.<<Save>b__0>d.MoveNext()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
           at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        --- End of stack trace from previous location where exception was thrown ---
           at VI.DB.Entities.EventUnitOfWork.<PutAsync>d__2.MoveNext()
           at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification

     

    DGE service and job server are running on different servers. 

     

    Regards

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