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Delegated Request to Employee not showing up in IT Shop

Daniel Werner
over 8 years ago

When delegating a pending request to another Employee, the delegation is successful, but the Employee does not see the request in their IT Shop.

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  • 0 over 8 years ago
    Have you searched, under Pending Requests for the other employee?
    If it is not there, than I assume that the decision is not delegated, but somewhere in the worklow stuck, maybee DBQueue and JobQueue are not finished, or there are frozen jobs.
    What makes you think, that the delegation is successful?
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  • 0 over 8 years ago
    Have you searched, under Pending Requests for the other employee?
    If it is not there, than I assume that the decision is not delegated, but somewhere in the worklow stuck, maybee DBQueue and JobQueue are not finished, or there are frozen jobs.
    What makes you think, that the delegation is successful?
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