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Delegated Request to Employee not showing up in IT Shop

Daniel Werner
over 8 years ago

When delegating a pending request to another Employee, the delegation is successful, but the Employee does not see the request in their IT Shop.

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  • 0 over 8 years ago
    So you did not delegate the pending request, but the responsibility for a specific employee, which makes a big difference!
    Maybe the new escaltion approval team workflow is interesting for you. It has been implemented for exactly your use case.
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  • 0 over 8 years ago
    So you did not delegate the pending request, but the responsibility for a specific employee, which makes a big difference!
    Maybe the new escaltion approval team workflow is interesting for you. It has been implemented for exactly your use case.
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