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The updated CN value being rollback by Synchronization (system user)

As requested CN has to be lower case across the domains, and the template ensures the value being converted to lower case. But after applying the template and CN value converted to lower case, the system user "Synchronization" immediately changes CN value back to the value before (See screen). This is v7.1.1. What could the root cause be to trigger the Synchronization user doing rollback? 

Your suggestion and guidance are appreciated.

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  • The object is ADS user object. I monitored the job queue right after the template applied but did not find an y processes fired in the job queue.
    Only an account in 1IM behaves like that. I guess it might be created incorrectly.
    Could something else trigger Synchronization user?
    Thanks,
    Jeffrey
Reply
  • The object is ADS user object. I monitored the job queue right after the template applied but did not find an y processes fired in the job queue.
    Only an account in 1IM behaves like that. I guess it might be created incorrectly.
    Could something else trigger Synchronization user?
    Thanks,
    Jeffrey
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