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Report subscription only send email when report has lines

dan

I have some reports subscriptions set up but the users get an email every day, often with an empty report. Is there a way to set up a report subscription so that the email is only sent if the report has some content in it ie more than zero lines long?

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  • +1

    Hi,

    We can prevent the standard process from sending reports based on a generating condition (see the Send Email step of the RPS_RPSSubscription_Send_Report process chain), but I don't believe there is a generic way to to define this 'no data' condition for all reports.  

    For specific reports maybe a simple test on the size of the report would suffice to decide whether it was worth sending? 

    Otherwise I think we would have to arrange for a field to be added to the report (eg Total Page Count or Total Data Count) and then extract and test that value in the process chain.

    hth,

    Rob.

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  • +1

    Hi,

    We can prevent the standard process from sending reports based on a generating condition (see the Send Email step of the RPS_RPSSubscription_Send_Report process chain), but I don't believe there is a generic way to to define this 'no data' condition for all reports.  

    For specific reports maybe a simple test on the size of the report would suffice to decide whether it was worth sending? 

    Otherwise I think we would have to arrange for a field to be added to the report (eg Total Page Count or Total Data Count) and then extract and test that value in the process chain.

    hth,

    Rob.

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