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How to create a workflow without fail?

skuzmicheva
over 6 years ago

Hi everyone, I have a task.
I should make a workflow for IT Shop which can't be aborted. For example if there aren't any approvers on the step it should raise the flag for admins about it. After the amin fix the workflow it should not begin from the start. I understand the solutions about checking before each step, but I think it will take such a lot time. Maybe there are other decisions?

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  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    we have OIM 8.0.1. But we need the decision without approving instead a regular approver (such it is in case with fallback approver). As a fallback approver we want to have opportunity to change workflow for example, and after that return the request to the regular approver.

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  • 0 over 6 years ago in reply to skuzmicheva

    I am still not understanding why you see changing the approval workflow on the fly as a normal business case.

    But what you could do to solve your use case - when it is all about assigning a different approver in cases where no approver can be determined - is to combine the fallback approvers with the flag, approvals can be delegated. In that case, the fallback approvers do not need to approve but can route the approval to the appropriate approver without changing the workflow.

  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    Markus, thank you. I think it applies for my case.