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No group found while providing File access to user

We raised a request for File system access and while approving the request the manager needs to select group.But the group list is empty.Please suggest how the groups list can be made visible to approver.

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  • Thanks Matthew for your valuable inputs.

    I am able to get suitable group and request for File system access is successful, post that user is added to the group in One IM and in AD.

    How can i confirm that the user has access to File system(Folder) because the overview of user shows access to "Group" only and not to File system access.

    From Web portal how the end-user will know to which folder he has access to?

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  • Thanks Matthew for your valuable inputs.

    I am able to get suitable group and request for File system access is successful, post that user is added to the group in One IM and in AD.

    How can i confirm that the user has access to File system(Folder) because the overview of user shows access to "Group" only and not to File system access.

    From Web portal how the end-user will know to which folder he has access to?

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