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job server error,please help

liang xiaotong outs
over 6 years ago

after update 7.1.2 to 7.1.3, my Job Server state : version is :7.1.43.260 | update running :ticked    | software version : -1 

then "show in browser" , I can see below error in log files .please advise .

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2019-03-13 16:02:58 +08:00 - Error occured in Job Service (thread: <Unknown>):
[821049] Error starting One Identity Manager Service.
    [821061] Error starting plugin 'Remote Connect Plugin'.
    [2231000] Unable to determine the SID of group (Domain Users)!
           at VI.JobService.JobService._StartJobService()
           ---- Start of Inner Exception ----
           at VI.JobService.JobService._StartJobService()
           at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPlugin.Start()
           at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPluginConfig.GetAuthenticator()
           at VI.Projector.Connection.Remoting.Authentication.ActiveDirectoryGroupAuthenticator..ctor(GlobalCatalog globalCatalog, String permittedGroup)
2019-03-13 16:04:28 +08:00 - Serious: Starting the service failed. Fix either the configuration or the environment and retry.

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  • 0 over 6 years ago

    Hello,

    Can you try removing the plugin from the job service configuration, then re-add it?

    Is the group entered using a SID?  Has it changed?  What if you try the DN of the group?

    Trevor

  • 0 over 6 years ago in reply to Trevor Pike

    how can I just remove the plugin only ? 

  • 0 over 6 years ago in reply to liang xiaotong outs

    Select the plug in from the list and select Remove.

    However, have you checked the following:

    - Is the group entered using a SID?  Has it changed?  What if you try the DN of the group?

    Do you know how to view the plug in in the job service configuration?



  • 0 over 6 years ago in reply to Trevor Pike

    I had remove the plugin from job service configuration ,and compile it and select the plugin again . now in job service configuration, the Plugins RemoteConnectPlugin: the"authentication method"  is " ADGroup ",Permitted Active Directory group is :Domain Users ,Port is :2880 。  but it show errors when I compile the database, error:'DPR_NeedExecuteWorkflow' is not declared,it maybe xxxxxxxxxxxxxx;code snippet: PreCode of Chain ADS_ADSContainer_Delete/PreCode of Chain ADS_ADSContainer_Insert/PreCode of Chain ADS_ADSContainer_Update ;any idea pls ?

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  • 0 over 6 years ago in reply to Trevor Pike

    I had remove the plugin from job service configuration ,and compile it and select the plugin again . now in job service configuration, the Plugins RemoteConnectPlugin: the"authentication method"  is " ADGroup ",Permitted Active Directory group is :Domain Users ,Port is :2880 。  but it show errors when I compile the database, error:'DPR_NeedExecuteWorkflow' is not declared,it maybe xxxxxxxxxxxxxx;code snippet: PreCode of Chain ADS_ADSContainer_Delete/PreCode of Chain ADS_ADSContainer_Insert/PreCode of Chain ADS_ADSContainer_Update ;any idea pls ?

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