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How can i add ADS group to my special identity

hemasaiy534
over 4 years ago

Hi All

Here i have service category called AD group.

And i have ADS groups as service items in that service category.

Now i want the AD group to be added to special identity rather than normal main identity.

Once the request submitted by user in IT shop how this group can be added to my special identity.

Please suggest the solution, thanks in advance.

  • 0 over 4 years ago

    Yeah so Resource Property path is Manager-->IT shop-->Basic configuration data-->Request property
    so when we add any request property in above path that can be shown in IT shop.
    so in my case i am adding a Resource type as "Account type"  and values are "Account1" and "Account2".
    Now we will be tagging the above Resource type to one of the group request service item.
    Hence user clicks on service item Request button, pop up will appear with drop down asking to select Account type 1 or 2.
    So that group will assign to requested Account and not to Actual AD Account.