Hyperlinks are not working in mail templates

Hi,

I tried to add hyperlink in the mail template which can redirect user to a specific page but it is not redirecting to that page. I check the mail templates to Approve or Deny request in ITshop as well as attestation, those links work may be because those are actionable links. But if I want to redirect user to a specific page without any action, how can I do that? I am using version 8.0