Change account assignment to another employee.

Question

Hi everyone, 
 I hope this message finds you well and healthy. 
 In v8.1.1 I'm looking for a method to "reassign" an account to another employee. My scenario: We have managers of deparments with generic mail accounts. Let's say, for Accounting , we have accountsmanager@domain.com . This account is granted first time to a certain person via itshop, linked and full managed , and password is synced to the employee's central account. All well. 
 After some time this "Manager of Accounting" position is occupied by another person. The mail account must remain intact but now it should be linked to a different person. If I remove the itshop request the mail account would be deleted. What I want is to be able to assign the account to the new manager. How could I "unlink" this account from the former employee and assign it to the newer one? 
 Thanks!

Markus Weiss-Ehlers · Answer

Hi, 
 you might want to take a look at this thread here. https://www.oneidentity.com/community/identity-manager/f/forum/27582/change-uid_person-to-unsaccountb/67602#67602 
 You need to customize the behavior itself, but what you need to do is to convert the managed account to an unmanaged one prior to reassigning it. 
 I haven't tested it but this should the rough order: 
 
 Directly assign the same TSBAccountDef to the original Person 
 End the request of the TSBAccountDef of the original person 
 Convert the account to be linked only using the customizer method RevokeAccountDef at the account 
 Assign the new person to the account. 
 Request the TSBAccountDef for the new person. 
 
 HtH

Endpoint Privilege Management

Change account assignment to another employee.

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