AttestationCase and ReducedApproverCalculation config parameter

Question

Hi All, 
 
 I'm using Attestation functionality from OneIdentity v8.1 and I would like to recalculate approvers for open attestation cases when the employee's manager is being re-assign. Obviously employee's manager is a valid approver for the Attestation Policy. 
 From the documentation, I read about ReducedApproverCalculation config parameter and I enabled it and leaved the default (No) which means "Recalculate all approval steps". 
 I have two open attestation case waiting for the employee's manager to approve and when I changed the employee's manager to be somebody else, nothing happens. There is no recalculation. Also I even tried with Current Level and nothing. 
 am I missing something? do not know if those recalculation will be triggered by a Schedule? 
 thanks in advanced. 
 Osvaldo

Osvaldo.Fonseca · Answer

Hi Markus, 
 I'm using custom approval procedures. For example, to calculate employee's manager is like this: 
 
 Select UID_Person,null as UID_PWORulerOrigin from Person where UID_Person in (
	SELECT DISTINCT ISNULL(Delegations.UID_PersonReceiver, PMG.UID_Person) AS UID_Person 
	FROM (
 --Get the direct supervisor
 SELECT DISTINCT E.UID_PersonHead AS UID_Person
 FROM AttestationCase AC
 INNER JOIN Person E --Employee
 ON AC.ObjectKey1 = E.XObjectKey
 WHERE 
 AC.UID_AttestationCase = @UID_AttestationCase
 AND E.UID_Person <> E.UID_PersonHead
	) PMG
	LEFT JOIN (
 SELECT D.UID_PersonReceiver, D.UID_PersonSender, HHP.UID_Person
 FROM Delegation D
 INNER JOIN HelperHeadPerson HHP
 ON D.ObjectKeyDelegated = HHP.XObjectKey
 WHERE D.OrderState = 'Assigned'
 ) Delegations
	ON PMG.UID_Person = Delegations.UID_PersonSender 
	--AND PMG.UID_PersonInserted = Delegations.UID_Person
)
And isinActive =0 
 
 But based on your comment, I changed the approval step to use the Predefined: "CM - Recipient's manager" and now the approvers is being recalculated ok 
 Thanks

Endpoint Privilege Management

AttestationCase and ReducedApproverCalculation config parameter